"Amazing service by Josh"

I’ve been looking for few weeks for good company can handle my work and save me time and I can finally say I did and very satisfied.
JOSH Hodder was so helpful and explained everything without no rush and answered all my queries and I’m very grateful for that.
Thank you so much

"An Excellent Platform"

Shiptheory is an excellent platform and has saved us so much time everyday and takes away any human error in the process.
Josh was a huge help in the onboarding process, we use multiple couriers with specific requirements, so he created endless rules that all work seamlessly. We couldn’t have asked for better service, thanks Josh!

"It's nice in today's changing world"

It's nice in today's changing world, to be able to speak to someone that wants to help solve problems promptly. Often suggesting other changes that help reduce our workload. Keep up the good work.

"Great service and value for money"

I've been a customer of ShipTheory for over 8 years and I've got to say that a recent experience has prompted me to leave this review.
Developing a new website can be stressful and a variety of integrations and channels can be very confusing to even the best of developers but the support I've had from the team at ShipTheory has been exemplary.
Problem solving and helping to work out an issue I've had, helping to adjust settings and test a solution, all while on a live chat was brilliant and gave me confidence in their ability to successfully get the issue sorted out and it was. This was not even a ShipTheory issue but one with my website, yet their support was still superb meaning I can 'Go live' with my new website sooner than expected.
The system itself is easy to use and set up and I've been with them for many years which I hope shows how much I value their service.
You won't be disappointed I can assure you.

"World Class Product & Support"

Really can't recommend Shiptheory enough. Their support is world-class and they answered our emails within minutes, which ended up with them arranging a video call to help with any questions that we had and to guide us through the entire setup process. They held our hand throughout the entire onboarding and setup process and it was a delight to see a company operating at such a professional level & all with a smile. The process of printing labels is now so simple for us and their platform is simple to use, well thought out, and just works.. No Stress no Drama! An absolute pleasure to have dealt with them and couldn't be happier that we chose Shiptheory to manage our label printing needs. Well done & a special thanks to George. :)

"We have been dealing with Shiptheory…"

We have been dealing with Shiptheory for some years.
Very helpful company to deal with.
Streamless systems allow you to personalise the settings to meet your own company's needs.
Very responsive when needed.

"Joining Shiptheory"

Very Helpful and easy to work with.

"The best software & support team"

Shiptheory works great for us and saves us so much time, it is the best shipping solution and we are so glad we found it. The Support Team is always soo helpful, patient and quick when there are any changes needed to be done or when we have any questions. Thank you guys!

"Works really well"

Works really well, Support team very good

"ShipTheory's wizardry - two clicks and orders are fulfilled, labels printed, and customers notified."

ShipTheory works, it just works and works well. I tried many different automation solutions to connect our DPD account to our Squarespace commerce site but none of them were perfectly aligned to what we wanted, most needed some level of human intervention.

Josh from ShipTheory ran some demos and we instantly knew this was the perfect solution to implement.

Thanks to ShipTheory's wizardry our process is now fully automated and with two clicks our orders are fulfilled, labels printed, and customers are notified - exactly what we wanted. This allows us to upscale our business by spending more time fulfilling orders and less time processing shipping labels and notifying customers.

P.S. If you're reading this review and you are interested - you need Josh, he is awesome customer service personified!