"Great Service and communication"

ShipTheory provide a great service and are making our shipping process far easier and more efficient. Their Customer Service has been above and beyond so far. Quick responses and strong communication. RJ has been great in dealing with our integration teething issues, and Josh has been looking after us from the get go and has been nothing but great. Definitely recommend.

"Shiptheory is a pretty impressive tool…"

Shiptheory is a pretty impressive tool for shipments, our on boarding account manager - Josh - was great, very quick responses, very friendly and he was very good in shaping the dashboard to do what we specifically needed it to do and even suggested things I wouldn't have thought to do. We now use this to ship all our orders across multiple shipping platforms.

"We've been using Shiptheory for a few…"

We've been using Shiptheory for a few weeks now and it has drastically improved our workflow. The most important thing for us is that it integrates with Shopify like a glove; things like utilising metafields to populate customs information so you only have to maintain one database of products on your store. A lot of other companies require you to maintain another product database on their system as well. They integrate with some lesser used carriers that give us better pricing. It's really simple to use and Josh was an absolute diamond during the onboarding process. The prices are reasonable, uptime has been 100% so far, so no complaints.

"George was outstanding"

George was outstanding, found him so helpful and understanding. Solved my issue instantly. Delighted with the service!!!

"Simply Brillaint"

From the point we made contact everything was handled perfectly. Other similar platforms couldn't do what we needed but Shiptheory hit the nail on the head. So simple to set up with them and speak to. Josh Hodder who has handled our account has been fantastic from the start. Highly recommend!

"Great Customer Service"

easy onboarding, and great support to get us going!

"Great customer support"

Shiptheory has always worked really well and when we had a small issue the team over there sorted it out within minutes. The support they give, gives us the peace of mind with shipping.

"ShipTheory has changed the game!"

ShipTheory has changed the game for our growing online business. The platform is easy to use and effective, allowing us to tailor the shipping rules to meet our (complex!) requirements exactly. Josh has been incredibly helpful throughout the onboarding process, constantly checking in and helping us to get the results we want with no fuss. RJ on the live chat has also gone above and beyond to fix teething issues and help with our queries.

We would not hesitate to recommend ShipTheory!

"A great product and a great service"

A great product and a great service. We were in searhc for a long time for a product that could deliver like ShipTheory. Finally when we came across this platform and spoke with Josh, everything fell right into place. Josh was extremely professional and patient with us as we onboarded other things on our side and helped tailor the service to exactly what we wanted and needed. We are very happy to be users of ShipTheory and see a very bright future together. Thank you again Josh!

"Excellent customer service"

Josh and the team were really responsive, helped us set up really quickly and were always there to answer any questions.
Would high recommend!