Shiptheory

Electronics & Technology
badge Company profile claimed
331 reviews
Overall Rating
Customer Reviews about

Shiptheory

Write a review about shiptheory.com/
Show Reviews

TABlites

5.00/5.00

"5 Star Service."

Really good service. Shiptheory have a fantastic platform which we use every day. On the rare occasion there is an issue they are super helpful and do everything they can to get things up and running as quickly as possible. Excellent.

03/03/2023

Luke

5.00/5.00

"Brilliant support"

Brilliant support, one quick phone call and all sorted (worried i was going to have to submit tickets, wait days etc). Thanks Joseph!

02/03/2023

Steven Differ

5.00/5.00

"5 Star Service"

Henry and the team were fantastic start to finish, we had an issue we couldnt fix our end, and Henry resolved it quickly and efficiently and got us back up and running again.

Homefront Signs
Falkirk

02/03/2023

Becky

5.00/5.00

"RJ at Ship Theory is great!"

Our support contact RJ is a great help when we have issues! He is quick to respond and sorts our issues well.

27/02/2023

Peter Thompson

5.00/5.00

"Great customer service"

Great customer service , quick to respond to questions.
Very good indeed!!

22/02/2023

customer

5.00/5.00

"Fantastic customer service and seamless…"

Fantastic customer service and seamless integration

22/02/2023

Arun Fasteners Ltd

5.00/5.00

"Fantastic service"

Fantastic service - extremely efficient and very knowledgeable, Thank you Josh.

20/02/2023

Charlotte Cooper

5.00/5.00

"Excellent Customer Service"

Excellent Customer Service! I started at my job in June and I have never worked with any kind of shipping management platform, nevermind Shiptheory, so I found it quite daunting. However, the customer service is above and beyond! Any problem I've had, I email Customer Support and I've had a response within 24 hours. Not only have they been fast with their replies, they've also worked really hard to walk me through the platform, teach me about the features and even help me with my Shopify platform. Can't recommend their customer service enough - a special shout out to George who has been particularly kind and helpful!

25/01/2023

Motormax

5.00/5.00

"Quick response time and very helpful"

Quick response time and very helpful. Any teething issues were sorted out very quickly, working with us to tailor the system to our needs.

23/01/2023

Mike Berry

5.00/5.00

"Thanks Josh 5* service"

Great service from Josh and Shiptheory is working very well for us as a company. Thanks again Josh.

20/01/2023
Built for truth-seekers. We collect real reviews so you can find reliable businesses fast. Share your insights—help the next person out.
© 2025 - All rights reserved