"The team at Shiptheory have been an…"

The team at Shiptheory have been an epic team to work with - whether it's tech, product, partnerships, sales and marketing. As a partner, we really value the relationship we have with them and always recommend to anyone looking for services they provide for retailers.

"Great support from the Shiptheory team…"

Great support from the Shiptheory team - super fast and really helpful. We need to be able to rely on the support team as efficient shipping integrations are key to our business.

"Excellent support as always"

Excellent support as always, special thanks to Henry who sorted my printers out today.

"Really easy to set up and so…"

Really easy to set up and so customisable! Plus the support is absolutely excellent, my account manager is very attentive and the integration has been remarkably smooth.

"Huge timesaver, especially for overseas shipments"

We have been using Shiptheory for over a year now and we have found it to be a highly efficient and reliable platform for our shipping needs. It has made our shipping processes much simpler and faster, and we highly recommend it to any business that needs to streamline their shipping operations.

One of the standout benefits of Shiptheory is the amount of time it saves us. With just a few clicks, we can quickly generate shipping labels and tracking information, which has significantly streamlined our shipping processes. The platform also makes international customs declarations a breeze, with clear instructions and guidance every step of the way and once set up, an international shipment requires no extra input than a domestic one.

Another major advantage of Shiptheory is the exceptional customer support we receive, especially from RJ on the live chat. The level of expertise and responsiveness we experienced was remarkable and has helped us resolve any issues quickly and easily. It's rare to find a B2B SaaS provider that backs up their products with fast and knowledgeable support, but Shiptheory does it seamlessly.

Overall, we highly recommend Shiptheory to anyone looking to simplify their shipping operations. It has saved us time, improved our shipping processes, and provided excellent customer support. We will definitely continue to use Shiptheory and look forward to seeing what other improvements the platform has in store.

"Great experience"

Great experience. Josh was patient and even tho I had to re-schedule multiple times he showed perfect effort to help me set up the system and explain how it works. It's been a pleasure and I highly rate their services. Great software and people!

"Great integration, helpful and knowledgeable staff, highly recommend"

We were looking for an integration to link our website orders to our new Parcelforce account, and after contacting several companies, Shiptheory came out on top.
Not only did it tick all our 'needs' boxes - order information pulled through automatically so no copy and pasting, bulk printing of labels, tracking links sent back to the website orders automatically so when you 'complete' the order the customer email has tracking links in their notification email (orders could complete and send emails automatically as well, but for our needs we needed that to be a separate step), to highlight a few of the positives - but they were reasonably priced and the only company with a UK phone number where you could speak to real people, who knew their stuff and were so so helpful in helping to get us set up.
Not only did Josh and the team set up rules to automate certain elements of our process, but we were given great advice on other areas as well to help us streamline and automate as much as possible.
Highly recommend the Shiptheory system, and so glad we've opted for them with our new courier in place. Thanks so much for all the support.

"Integrated our software platform and…"

Integrated our software platform and Shiptheory to automate carrier label printing. The whole process was excelently supported by Shiptheory's team who were very keen to help. Can't fault the platform and the service.

"Ship theory have made such a difference…"

Ship theory have made such a difference to how we plan and prepare our shipments! A huge time saver. When things get confusing - they are always on hand to help / guide or fix within the hour.

"Great customer service and technical…"

Great customer service and technical support. It has really helped me speed up my shipping, well worth setting up.