"Support is always exceptional and the…"

Support is always exceptional and the product is solid. UI/UX needs a fair bit of work but hopefully, that will come.

"Shiptheory is an exceptional platform!"

Shiptheory is an exceptional platform that we highly recommend due to their incredible service and top-notch customer support. Our team was in need of a solution that could integrate our Royal Mail postal account with our WIX online shop platform, and Shiptheory filled that gap flawlessly. Thanks to Shiptheory, we are now saving countless hours each day.

Throughout our journey with Shiptheory, Josh, our account manager, has been nothing short of amazing. He has been with us from the beginning and continues to provide exceptional support whenever we need it. We consider ourselves fortunate to have found Shiptheory, and we can't recommend them enough.

"We were having problems with our… Label Printer"

We were having problems with our printer, contacted the team and they helped fix it. Very quick and helpful. Highly recommend. Thank you

"great service"

The service from Shiptheory has been excellent so far, responsive and insightful help and any issues |I've had have been sorted out quickly. Plus everyone whose helped ha been really nice and friendly.

"Automatic shipping saves loads of time"

Automatic shipping saves loads of time, Shiptheory is always there to help out when you get stuck. Always looking for ways to improve business.

"Shiptheory is THE best shipping platform!"

Shiptheory is THE best shipping platform and we cannot recommend it highly enough!
Following issues with our BigCommerce-Royal Mail click and drop connection and with thousands of orders pending to be dispatched, we were looking for a way to work fast and efficiently.
We decided to try Shiptheory and we never looked back! The integration was straightforward, their system user friendly and communication with the team was always seamless and prompt.
Josh was very kind and always happy to reply to all our (sometimes silly) questions. He was always just a click away and we, instantly, knew we were in very good hands.
Our day to day work has become so much easier now and our shipments have been streamlined in the most efficient way.
A very big "THANK YOU" to Josh and to all the Shiptheory team for all their great work - you're the best!

"Excellant and very prompt service"

Excellant and very prompt service.
This company really knows how to look after it's customers, from expaining things to fixing small niggles, it's done very well. Thank you. Richard Orchardcards.co.uk.

"They can't do enough for you"

Great communication throughout our first integration with a courier. Their service and staff are excellent, even to the point of adjusting their platform to suit our needs. Excited to continue working with Josh and the team going forward!

"Best-in-class Shipping Software"

I've had the privilege of working with the ShipTheory team for the past year and could not be more happy!

ShipTheory provides incredible value, a great user interface and all the product functionality required to handle your shipping needs (flexible shipping rules, general automation, returns module etc).

And most importantly the team truly cares, with outstanding customer service and support.

Would highly recommend!

"Absolutely fantastic service."

From the first phone call to ask questions about what shiptheory could offer us, to every time I’ve needed assistance since, the service I have received has been second to none. I’ve even phoned and answered my own question as they’ve picked up the phone and they still continue to help. Nothing is too much trouble, and the whole thing is super easy and straightforward to use. A really efficient, time saving service.