The Trademark Company

Municipal and Judicial Services
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880 reviews
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Customer Reviews about

The Trademark Company

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Tom Lewis

1.00/5.00

"The Trademark Company for them not you"

The Trademark Company failed to correctly file the first time allowing someone else to correctly file before us thereby blocking our trademark that predated the other trademark by years. In responding to the refusal from USPTO The Trademark Company had to be coached in formatting their own templates. The final straw is after that experience The Trademark Company then upsells a NFT patent registration for an annual charge. The ability to execute on the hired task is lacking and expertise questionable.

21/09/2024

Deborah Kennedy

5.00/5.00

"Working with the USTPO is so stressful…"

Working with the USTPO is so stressful but Andrew takes time to explain it to me and I am able to take the next step with The Trademark Company. I usually get 10 offers as soon as my TM is denied but its so easy working with him.

20/09/2024

Karen Hartman

1.00/5.00

"Total waste of time and money. "

I had a terrible experience with this company. I hired them to write a response letter, but it was filled with factual errors and nonsense. When I pointed out the issues, they asked me to specify what I wanted changed. Each revision became more convoluted. Eventually, I was transferred to their operations team, who claimed they couldn't fix the problem because their template system was broken. Instead of resolving their own mistakes, they asked for more money.

After reviewing the Trademark Office's guidelines, I realized the letter they provided didn’t even meet the required standards. Sending it would have been no better than not responding at all. Total waste of time and money. They refused to issue a refund.

18/09/2024

Scarlet Brink E

3.00/5.00

"I had 3 different dates to complete the…"

I had 3 different dates to complete the trademark process. The first date the website crashed. The second date the associate never appeared for the meeting, and I was able to finally complete the application.

10/09/2024

Marcela

5.00/5.00

"Glenda is a great great assistant to go…"

Glenda is a great great assistant to go over the trademark process, she is wonderful and made everything easy for me.

09/09/2024

Ed Downs

1.00/5.00

"Painful"

Painful, wouldn’t want to go through this process again with the personnel I was assigned. I’ve processed trademarks through this company prior and had great experiences but this last time I wouldn’t refer them to anyone .

06/09/2024

Jay

5.00/5.00

"Amazing service by Glenda L."

Amazing service by Glenda L.

I was help by Glenda with the filing of my trademark application. Glenda was very professional, patient, and knowledgeable. She answered all of my question to the best of her knowledge and she walked me through the whole process step by step. I definitely recommend Glenda and the trademark company for your trademarking/patent needs.

04/09/2024

Romaine Evans

5.00/5.00

"Thank you Andreaha B for the great job…"

Thank you Andreaha B for the great job with helping us get our company issues done correctly thank you once again

03/09/2024

mujtaba durrani

5.00/5.00

"was super helpful and patient with me"

was super helpful and patient with me. I really enjoyed with this company we have a registered brand now and we are selling our brand now in Amazon. making the process easy. I appreciate your company having such great employees.

03/09/2024

Nata Rocha

5.00/5.00

"Glenda was super helpful and patient…"

Glenda was super helpful and patient with me. Every question I asked would be answered, making the process easy. I appreciate your company having such great employees.

29/08/2024
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