"Bought a 3m Hillman net"

Bought a 3m Hillman net. Warranty 12 months.
Sold in UK for outdoor use. Collapse under weather within 6 months. Rusted and gave way. All poles snapped. Not covered by warranty due to weather. Waste of money. Poor customer service. Must be a known con. Keen for people to know and not fall for same trap

"Really great trampoline, very fast delivery. "

We ordered a 16ft trampoline at 2.30pm on Thursday and it was delivered at 10.30am on Friday. Our delivery driver was really nice and helpful. The trampoline took 2 people a couple of hours to build. Can’t fault it. Very happy children. Thank you

"Ordered barbell and weight set I rang…"

Ordered barbell and weight set I rang up the next day as it said next day delivery I was told I ordered after 3 so it would be the day after and I would get a text I was told it was definitely out for delivery. Since then iv not heard anything the phone lines arnt working iv sent emails and contacted them on there website and heard nothing I did tell them this was a present and was reassured that it would be with me today ! My son is going to be devastated in the morning when he wasn’t got the only thing he asked for , please can someone contact me !

"Olympic barbell and weights set"

I ordered an Olympic barbell and weight set
I was worried when I read some of the other reviews but my order went perfectly the item is great quality and arrived on exactly the day when they said it would and the driver even called me before he arrived. excellent service best value prices and great delivery, can't fault them

"The bike cam when it did"

The bike cam when it did. The bike is great.

"A Christmas Nightmare"

Title: A Nightmare Christmas: UK Sports Imports' Atrocious Pool Table Experience

Rating: ★☆☆☆☆ (1/5)

I recently purchased a pool table from UK Sports Imports, and my experience can be best described as a Christmas catastrophe. From the moment the package arrived, it was abundantly clear that this product was an abysmal representation of both quality and customer service.

Torn Felt Nightmare:
The first indication of trouble was the torn felt on one corner of the pool table. The damage was not a minor cosmetic flaw; it significantly impacted the playing surface and compromised the aesthetics of the entire table. This blatant oversight in quality control is unacceptable.

Missing Screws and Unlevelable Table:
To add insult to injury, the pool table was delivered with four missing screws, rendering it impossible to level, raise, or lower. This not only hindered the gaming experience but also posed a serious safety concern. It's inconceivable that such a basic assembly requirement was neglected, casting doubt on the company's commitment to delivering functional products.

Warped Pocket Protectors:
The plastic pocket protectors provided were warped and ill-fitting. The result was pockets that failed to securely hold the balls, leading to an infuriating and chaotic gaming experience. It's evident that the lack of attention to detail in the manufacturing process is a recurring theme with this product.

Faulty Ball Return System:
Adding to the list of disappointments, the ball return system was dysfunctional. Rather than smoothly guiding the balls back to the players, they unceremoniously tumbled onto the floor after each pocketing. This not only disrupted the flow of the game but also created an unnecessary mess.

Flimsy Pool Cues:
The pool cues supplied with the table fell apart after just one practice break. This is indicative of a severe lack of durability and craftsmanship. A pool table is a long-term investment, and the inability of the cues to withstand even minimal use is a glaring flaw.

Appalling Customer Service:
Attempting to seek resolution for these issues was an exercise in frustration. UK Sports Imports' customer service was shockingly unresponsive, indifferent, and unhelpful. Communication was virtually non-existent, leaving customers stranded with defective products and unresolved concerns.

Terrible Trustpilot Reviews:
A glance at the Trustpilot reviews for UK Sports Imports reflects a pattern of dissatisfaction and disappointment shared by numerous customers. It's disheartening to see a company consistently failing to meet the expectations of its customers, yet seemingly indifferent to the negative feedback.

In light of this horrendous experience, I am pursuing a complaint with the relevant trade associations to bring attention to the substandard quality of products and the abysmal customer service provided by UK Sports Imports. I would strongly advise potential customers to steer clear of this company unless they are seeking disappointment and frustration this holiday season. I have considered legal action but they are not worth the breath. Wasted £250 to have the table setup and another £250 to have it dismantled and packaged onto a pallet. They refused to reimburse me these costs even though they are legally liable as they sold me faulty goods and these are consequential costs. They are the scum of the earth and I hope their management rot in hell for selling what they know to be awful, even dangerously poor quality Chinese sports equipment. They have absolutely no regard for consumer satisfaction or consumer safety. I am coming for their trade licence, mark my words, I will have it.

"Avoid don't buy"

Avoid this company at all costs bought a buggy March 2022 first day the front steering went fixed it myself complained was told it's checked before dispatch really .then it develops a fault they immediately took it back then said they had fixed it went for a game it broke down on t first hole they took it back again sent it back it worked for a short time then it broke down again at which point asked for a refund complained was given the extended warranty it was taken back again I refused to take it back asked for a refund they had it for 6 months I had to reluctantly take it back by this time it had cost me £300 t £500 in buggy hire they now don't reply to emails avoid they are truly awful

"Treadmill purchase"

I purchased a Treadmill from this company.Had several issues with it .The way it was dealt with was Professionally and Quickly and all issues resolved

"Avoid this company at all costs"

Avoid this company at all costs, purchased a treadmill broke within a few months and have to rectify or refund and as it’s under warranty. Their customer service when contacting is disgusting to say the least..
AVOID AVOID AVOID

"This company's customer service was…"

This company's customer service was absolutely appalling. I would NOT use.