"STEER CLEAR from this joke of a solicitor firm"

STEER CLEAR from this joke of a solicitor firm.
Ignored on numerous occasions in relation to my transfer of equity and re mortgage, anyone would think it was a free service the way that I was treated.
Lost documents of mine that were signed for by their reception, and then accused me of posting empty envelopes to them.
At this point I don't even know if my case has finished...but I haven't heard back from them since I emailed asking why my bank says one amount was released, but then the solicitor documents say a lesser amount was released.
Bunch of clowns in a conveyancing circus that have zero customer service, Deborah Palethorpe (head of conveyancing) needs to re consider her career path.

"Very professional & would highly…"

Very professional & would highly recommend

"House move dealt with very efficiently"

House move dealt with very efficiently

"Despite my case taking off slowly"

Despite my case taking off slowly, the team has been responsive. No problems encountered so far.

"Excellent!"

Excellent!

"Recent Conveyancing "

Priya when she took over my file unfortunately half way through the transaction was very efficient and got the job done.Yvonne was helpful and steered me through the final stages.Great service but stages communication could improve!

"Excellent service all round…"

Excellent service all round…

"A very helpful team at Bennett and…"

A very helpful team at Bennett and Oakley. Priya Ruprai was excellent at communicating with myself with prompt emails and phone calls to get the exchange complete...Will definitely consider again 😀

"I received prompt responses to my…"

I received prompt responses to my emails. The guidance was clear and concise. Overall, I found the team to be very helpful throughout the legal process

"Tight deadlines - no problem. "

I had a series of tight deadlines to address during the purchase of my property. The team at Bennett Oakley made this a painless experience, with exchange and completion going very smoothly.