"Amy at Bennett Oakley made the whole…"

Amy at Bennett Oakley made the whole house selling process incredibly smooth -
Emails and queries were answered promptly- she was always very accessible - thank you so much.

"Professional"

Professional, fast, accurate and great communication. Made buying my first property as smooth as it could be.

"Great service had during selling"

A prompt service kept informed when needed .
I walked into the practice on a few occasions and had questions which were dealt with very nicely by the reception desk .
Always curious and nothing to much trouble .
Have decided to use this practice to buy our next property .

"Great team"

Great team - very responsive to enquiries and helped with all the selling process - strongly recommended

"Pretty Painless"

The whole process (with the exception of the "automated" self-validation system, which did not work at all for me) was pretty painless. Sam, Leanne and the rest of the team were helpful and informative throughout.

"VERY POOR"

This firm was instructed by my mortgage lender to deal with a house purchase. From start to finish communication with them was difficult - rang numerous times and was promised a call back which never materialised. The house purchase didn’t go ahead and the solicitor was advised by email - again no response - rang twice promised call backs which never happened ultimately had to raise a complaint,which added to the stress of the whole situation, then eventually a director rang and listened to my concerns. We weren’t kept up todate on ongoing issues relating to the conveyancing - asked for help with online process which never happened. The only person that was helpful in this company did the declaration of trust costing £500 for little work which wasn’t ultimately needed as the sale fell through. All in all a really bad experience/little help and total lack of communication and consideration for its clients. Have never dealt with such a bad legal team with shocking customer service !!!!!!

"Poor communication throughout the whole…"

Poor communication throughout the whole process. Forced to sign a waiver I wa snot comfortable with

"Brilliant"

Bennett Oakley were instructed on my house sale and purchase. Sarah was brilliant, can’t fault the service received. I would highly recommend them.

"Looked after my interests all the way"

Looked after my interests all the way through the sale, which took nearly a year after the first buyer pulled out.
Negociated the completion date I wanted despite the buyer continually changing her mind about contents required. Debbie and Juliette very friendly and helpful.
Good value too I thought.

"Bennett Oakley dealt with Mum's probate…"

Bennett Oakley dealt with Mum's probate on a fixed fee basis and all was sorted out well, with no unforeseen issues. We were very happy with the work and advice carried out and would recommend Bennett Oakley to others.