Just-Eat.dk
Jesper Pedersen
"Har bestil mad en time forsinket ingen"
Har bestil mad en time forsinket,ingen, hjælp når man ringede
Hobro city pizza
Andrew Wilson
"Had a great app that worked"
Had a great app that worked - must have got a new marketing director as making a new version is always stupid
Jteldar eldareldareldareldar
"Awful service.."
Awful service... Order got mixed up and justeat had no solution. Chat service was unhelpful and clearly just wanted us to leave them alone, we got reimbursed for a pizza and didnt get our dinner... 0/5 stars
Lasse Weihe Lorenzen
"Gang på gang er maden over 1 time…"
Gang på gang er maden over 1 time forsinket.
Og samme undskyldning om "at chaufførerne har travlt".
Så har man for få chauffører og må oplyse noget andet i leveringstid.
David Nguyen
"Dårlig service"
Jeg har lige bestilt en pokebowl med rå tuna og en gaffel, da jeg sidder et sted hvor jeg ikke har adgang til bestik. Når nu bestillingen er ankommet forventer jeg også at der er en gaffel, når jeg nu har bestilt en med.
Har ringet til jeres kundeservice og de refunderer kun gaflen eller giver en rabatkode for levering.
Nu ender jeg så med selv at skulle ud og finde en gaffel eller over til restauranten for hente en gaffel mens min mad bliver varm og klam. Selv hvis jeg bestilte en gaffel igen med jeres rabatkode for leveringen, vil min mad selvfølgelig også stadig stå og blive varm og klam. Desuden er det ikke lige så godt at lade rå fisk stå så langt tiden ude i stuetemperatur.
Sikke dårlig kundeservice og kommer fra nu af til at bestille fra Wolt!
Mia Guldbæk
"Desværre er jeg nødt til at give en…"
Desværre er jeg nødt til at give en stjerne bare for at skrive en kommentar. Hvorfor bliver man ikke oplyst om mindstebeløbet for at få rabatten. Råddent og totalt tarveligt.
ZebaGilani
"Pointless "
That's exactly the answer I was expecting from anyone that is part of just eat.. unfortunately we can't help you
Well just eat shouldn't be quick at taking the money off customers if they can't provide the service...
Susan
"I am furious that I've been ignored…"
I am furious that I've been ignored from Just Eat ...... NO REPLY after taking my money and NOT coming back WITH ANSWERS OF THE DELIVERY---- I HAVE CAMERA'S AND NO ONE CAME TO MY HOME !! , AND I'VE ASKED FOR THERE EVIDENCE,, BUT NO REPLY ?
Emil Frederiksen
"Danmarks værste leverings service"
Hjælp er ikke noget man kan få hos Just Eat. Ikke så meget som en live-chat eller telefon nummer som man kan kontakte, når der er problemer med ens ordre.
Jeg bestilte for 1 time siden og hjemmesiden siger fortsat at der ikke engang er lavet noget mad endnu. Og der er vitterligt NUL mulighed for at komme i kontakt med Just Eat andet end en mail som jeg nok får svar på om et par dage... Hvad kan jeg bruge det til...?
Det er jo simpelthen til grin.... Andre tjenester har live-chat og telefoner man kan kontakte, men ikke her.
Deres mentalitet er - Har du problemer er det bare ærgerligt, lev med det.
GKC
"3 hours late & freezing cold food "
I had ordered food, the delivery time kept increasing and increasing. the uk app did not give me an option to cancel my order. I eventually went to the restaurant to see if i could collect, this was not possible, the restaurant told me that it was likely the order would automatically be cancelled as it had passed two hours. so i had to order food while i was there. eventually the app showed that the food was on its way, i had to get a refund for the food i had ordered in store, got home to the delivery which was now almost 3 hours late, arrived absolutely freezing.
several emails back and forth with Just eat, they offered me just over £4 credit for an order of food over £40! i demanded this be escalated to a manager which it was and still nothing was done, they just told me that if i email again nothing would be done! this was all over email, no number to call or live chat. Absolutely shocking customer care, i still cant believe that they can get away with delivering food 3 hours late and freezing cold and not edible. never ever using them again!
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