"Ordered some gifts for xmas via just…"

Ordered some gifts for xmas via just eat. Received a call from the driver to say he had been given my order but he thought another driver had my actual shopping. Told me he would try to rectify but he needed me to confirm my code so he knew it was definitely my order. long story short my shopping was never delivered the driver claimed my order was delivered by using the code he had asked me for. clearly just kept my order or wanted it off his system not that this company are bothered they won’t refund me because the code was used the code that their staff asked for so obviously i gave as I wanted to get my order sorted. Company isn’t bothered I have been ripped off by their driver. No xmas gifts now for my family but it’s okay for me to pay for them for their driver to keep. won’t bother even risking to use this company again not sure what’s worse their rip of drivers or their rip off customer service

"Aldrig mere fra jer "

Aldrig mere fra jer
Wolt er de bedste

"Restauranten modtog aldrig ordren!"

Restauranten modtog aldrig ordren, og kan ikke komme i kontakt med Just Eat Support som restauranten beder mig kontakte

"2 gange i træk virker deres elendige app…"

2 gange i træk virker deres elendige app ikke... ingen respons i appen og maden kommer ikke. Når man så vil kontakte just eat kan man ikke andet en skrive en besked som måske bliver svaret dagen efter... simpelthen så ringe et produkt.

Må klart anbefale wolt da denne app virker upåklageligt og de har en kundeservice der svarer med det samme

"Tip til alle - skriv adresse i Leveringsnote. "

Tip til alle.
- Sidst kunne bud med min bestilling ikke finde mig da på den seddel de får fra JustEat kun står gadenavn. Måtte uden for på gaden og råbe buddet an.
- Denne gang skrev jeg min gade, husnr og side under rubrikken Leveringsadresse.
Nu kunne buddet finde mig! Når nu JustEat ikke kan skrive ordentlig adresse må jeg sørge for det.

Til gengæld virkede ikke den kode jeg fik tilbudt med rabat i app. Øv øv endelig en rabat til mig og så virker den ikke 😞

"Bad service "

Yesterday I had bad experience with just eat, when I did not receive my order I did phone the restaurant who confirmed that food is ready for the last 30 mins but no driver came to deliver... I could not find a way to chase just eat to send a driver rather that tab not delivered.. the delivery came after another 30mins which means food delivered 1 hours after it was ready..... Although complaining through just eat.. and although I said clearly I don't need a refund I just complain about your process... They just continue sending "no refund" which I clearly mentioned twice "I don't want a refund".. please just review the process when a customer need help from the app.


So bad service and too poor customer service, I decided to close my account and never use again

Thanks

"Kan ikke passe jeg fik besked i appen…"

Kan ikke passe jeg fik besked i appen 23:33 den var leveret også først nu får afvide de har annulleret den over en time senere simpel for dårlig så nu er min mor ud og hente min mad istedet fint jeg for tilbage på de penge men ellers ikke ok at jeg har stået udenfor og frosset siden den var 23:20

"Skuffende"

Er SÅ træt af at de sender tilbud ud om særlige rabat tilbud eller billig/gratis levering, for at jeg så bare kan konstatere at der sørme ikke er en restaurant i mit område med i tilbuddet, eller at de eksempler de selv har sat ind som forslag ikke leverer hertil! (Jeg bor i udkanten af Århus, men sjovt nok kan Wolt godt levere herud fra samme restaurant…)

"Never got my food I need refund"

Never got my food I need refund

Update: I was refunded.

"Jeg har modtaget en forkert order"

Jeg har modtaget en forkert order, kød i stedet af an vegetarisk order og ingen svar fra just eat så kunne ikke spise noget som helst.