"A satisfactory experience"

My Move was handled well from pick up to drop off in Sydney. All furniture and belongings were very well packed and there were virtually no breakages.
It wasn’t cheap…..the storage expensive and my possessions arrived almost 6 months to the day they were fetched.
The staff were pleasant and helpful to deal with.

"US move was easy."

We were very pleased with our move. The communication from them was excellent. Everything was explained and the instructions were very easy to follow. The pick up in England was on time and they were very professional. We were kept up to date as the move progressed. On arrival everything was well packed. The only problem was that on delivery one of our pallets was dropped and some glass items did break.

"Excellent from start to delivery"

Excellent from start to delivery, very good value for money and communication along the way. We felt like we / our stuff was in great hands during the entire process and they took the stress out of packing up our things. Our stuff arrived State side in perfect condition and was well wrapped and secure.

"Moving made easy and hassle free"

Dealing with 1st Move was a pleasure. Tessa patiently dealt with all my queries and was very reassuring and knowledgeable. No question was too silly for her to answer. Also the movers were quick and professional. All my boxes arrived safely at their overseas destination. I would highly recommend if you want piece of mind when moving.

"Friendly, professional, excellent service"

From start to finish, everyone we dealt with in the company was professional, warm, friendly and extremely helpful at all stages. The efficiency of collection and the ease at drop off and unpack was incredible. All items reached us in absolutely perfect condition. There was a delay in our items leaving the UK but this was communicated to us openly and honestly. Thank you!

"Great experience"

Everything was according to plan and on time. US-based receiving company was exceptionally helpful and kept us updated from when the ship docked to when it was delivered. Really well wrapped and protected and arrived with no damage

"Great experience, would use again"

I was really nervous in making my selection of which shipping company to use. Reviews for all companies I looked in to seemed to be quite mixed but the customer service from 1st Move International in answering all my initial questions was great. The cost was also really competitive and so I accepted their quote. The booking process was simple, the collection in the UK was well communicated, the tracking of my pallets on the ship from the UK to the USA was fun to follow.. and then the communication Stateside was also good. I was amazed that the eta given when my pallets left the UK was the exact date my stuff arrived at my house! I was expecting delays with the global shipping issues so that was a bonus. All of my boxes and furniture was well packed and arrived as I left them. All in all I had a great experience and would use them again.

"Clear communication"

Clear communication, flexible and accommodating. Thank you.

"Move from UK to USA"

My items were packed and loaded in the UK and sailed to Miami without a problem. Everything arrived intact. I had to wait for the Miami team to unload in the port but it all worked out and was placed outside my new home.

"Excellent service"

Excellent service! Kept me up to date every step of the way and all goods arrived just as I packed them.
Janine