"The convenient location"

The convenient location, the empoyees are very friendly and respectful, and to keep our keyes with ourselves makes the in out process very eficient. Nook

"There was no information about…"

There was no information about clearance size of the vehicle in the parking .

We couldn’t part our vehicle as it had limit of 7”.. also not alternate parking for higher height vehicles

"The company brought us to the port for…"

The company brought us to the port for our cruise and guaranteed us they would pick us up upon return. We as well as several others have been waiting over an hour. Many including my party are taking ubers. They also do not answer their phone. I suggest using Premier parking or another garage. This us not the first post of this kind. They are ripping people off by not fulfilling what they promised. Sorry company.

"Easy access to parking"

Easy access to parking. Employees are very helpful. Security is very good. I recommend.

"They did an incredible job"

They did an incredible job

"Luis did a great job picking me up…"

Luis did a great job picking me up quickly and getting me back to my vehicle shortly after getting off the cruise. Great service, very friendly. The yellow sheet pickup system is great! So easy to flag down a driver when you see them coming.

"Fast and easy"

Fast and easy

"Ripped off "

My husband and I used the service through WeParkMiami at the beginning of May for a cruise out of Miami.
All went well enough until we were insufficiently instructed on our exit of the parking garage.
At which point we had to pay again to exit.
I have been told numerous times on the phone that I would be refunded, but now it's crickets. Heads up.. this business is unscrupulous!!!

"DON’T use WeParkinMiami!!! "

The drivers were nice.

Now the rest of the story.
The person who checked us in would not even say hi. He took our ticket which we got upon entering the garage, got our reservation info and then placed the ticket on our dash with a blank yellow piece of paper. Thought we were all set. Not.

Upon returning from our trip we were not advised of any process for departure. And upon driving out of the facility the system scanned the barcode on our ticket and charged us AGAIN.

There is no one there to assist.

Pressing the HELP button on the kiosk goes unanswered.

No one ever answers the phone number listed on the website. Can’t leave a VM either. Try calling now: 1-786-749-1227.

Multiple emails have gone unanswered.

Dont use this company.

If you ignore this review and get screwed too, now its on you. Good luck.

I have since received an apologetic response from a Customer Service Supervisor. Thank you for that. But there was no contact info provided to follow up to receive my credit, so I emailed the info@WeParkInMiami… with proof of the extra payment. Waiting for reply.

"Great price"

Great price. Friendly drivers