Research Garage Group

Vehicles & Transportation
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383 reviews
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Customer Reviews about

Research Garage Group

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micheledgriffithsbtinternet.co

5.00/5.00

"Thank you awesome service "

Absolutely fantastic service from Lee and Heather. We needed a hire car and the one provided was excellent. Great service, prompt, efficient and really helpful.
We have also purchased vehicles from Research Garage in the past. A great team Well Done to you all.

02/05/2024

Mr Christopher Beards

5.00/5.00

"Nathan and Saber were great Nathan for…"

Nathan and Saber were great Nathan for sorting out my new car and Saber for the art work on the jeep I’m really pleased with Nathan he was really polite and helpful he did a brilliant job and Saber for keeping me up to date with the graphics I asked For on my car

30/04/2024

Jeremy greenway

5.00/5.00

"Great service and very quick"

Great service and very quick

29/04/2024

Carl Garton

5.00/5.00

"Great Garage fantastic service"

Great Garage fantastic service

26/04/2024

M Rose

5.00/5.00

"Trustworthy "

We have bought a few cars from here, Ashley is such a friendly and knowledgeable person and once again made sure the car was perfect on collection . I find all the staff friendly and approachable even after the sale.

26/04/2024

V Bamber

5.00/5.00

"100% recommend Research Garage"

I bought an approved used Jeep Compass and it's fantastic, very low mileage, full service history, 12 month warranty and it had the best spec I could find in the U.K. for a great price. Dilan the salesman was fantastic, no pressure from Dilan at all, the test drive went well and I bought it the next weekend, had a new 12 month MOT on it when I picked it up and Dilan even took me to the local post office to sort the tax out. This Garage really is fantastic, Dilans communication is fab, he kept me updated by email and phone through the process, I'm so impressed with the service and my lovely new car and would 100% recommend this garage if you are looking for a new car. Dilan is the best car salesman I've ever met!

24/04/2024

John Harris

1.00/5.00

"Unnecessarily officious, rude and presumptive"

The reception person was fine but some mannerless oaf, who I presume was a service manager (he did not have the courtesy to introduce himself) was unnecessarily officious, rude and presumptive on the basis of his complete misunderstanding of a half overheard conversation and what I can only assume were his assumptions based on my appearance. Disgraceful behaviour. To be avoided.

14/04/2024

AnnieMac

5.00/5.00

"Efficiency and Customer Service."

We dealt with Heather in the rental dept in Hinckley. Excellent provision and customer service, would definitely deal with them again 100%. It flowed brilliantly, very smooth transactions; when there was a tyre puncture they told us bring it straight down and it was dealt with, we requested 3 changes for 3 different models and all vehicles were immaculately clean inside and out. Best experience ever in 40 years of dealing with a garage.

08/04/2024

Ann Pearson

5.00/5.00

"My second fiat 500"

My second fiat 500. Very pleased with the support and guidance from Blake. He made me feel relaxed when I was asking questions and took me through the process confidently. He also connected my phone to the car. Thank you.

07/04/2024

Doug Ellwood

5.00/5.00

"Just picked up my third new Alfa from…"

Just picked up my third new Alfa from Research Garage .As usual Dilan & Sabah made the experience very enjoyable . Research Garage are in my view very much a cut above other large dealers in the way they treat customers .

06/04/2024
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