Research Garage Group
Neil Gilbert
"Right car, right price."
I found the right car at the right price at Research Garage with an initial no nonsense, pleasurable approach by their sales guy Blake. Handover was completed by Ryan, again a seamless experience, and off i went in my F595 3 days after first setting eyes on it. What's not to like ?
Finn Carvell
"Bought 8 cars from fiat research…"
Bought 8 cars from fiat research nuneaton then bought a jaguar F Type - engine light came on - fiat research made an half effort to fix it - in the end they couldnt - there response nip it to jaguar get them to diagnose it ( me paying of course ) and get it fixed under warranty
Great service NOT. My advice buy a Mini - ford - Volkswagen
These guys are pretty hopeless im afraid
Stephen
"Sales Person that didn’t want to sell a car to me"
Went to buy a Stelvio today, they had what I wanted, however it was clear from the outset they did not want to sell it to me. They told me all about the margins they needed to make but not what deal we could put together. When it was clear a sale was not going to be made, they happily let me walk away. Actually there was at least 2 more cars in stock I may have considered. I can’t quite put my finger on why they didn’t want to sell me the car I went to see. My experience seems to match others.
Jessica-rose clark
"Purchase of fiat abarth "
We recently purchased a Fiat Abarth from Blake and couldn't be happier with our experience. From the moment we phoned the dealership, Blake was friendly, knowledgeable, and extremely helpful.
Throughout the entire process, Blake was responsive helpful and he made the car-buying experience stress-free and enjoyable. We felt comfortable and confident in our decision to purchase the Fiat Abarth, thanks to Blake's expertise and professionalism.
Overall, we highly recommend Blake to anyone in the market for a new car. His exceptional customer service and dedication to finding the right car for his customers make him a top-notch salesperson. Thank you, Blake, for helping us find our next car!
Tahlia Collis-Smith
"Amazing service from start to finish…"
Amazing service from start to finish from David. I went to him with a budget and he made sure what I wanted was in my budget. I had my car within days of going and viewing them. I would 100% recommend and a big thank you !!
Mr Doran
"Travelled over from Northern Ireland…"
Travelled over from Northern Ireland with my son-in- law Colin to purchase a Kia Sportage Edition 1.7 (2017). Car was exactly as described.Dilan the salesman was able to handle a barage of questions from my son-in- law. Test drive and paperwork completed we returned to Northern Ireland via ferry Holyhead / Dublin some 400 miles.Car drove like new!Colin is delighted with his purchase.Well done Dilan and Research Group Nuneaton branch!
Wendy McGinley
"Super service and help from Blake"
Super service and help from Blake. No pushing sales as other places. Very happy with my new Fiat 500. Many thanks Blake
Kevin Gregory
"Great Service"
Dipesh was my main contact buying a Giulia but I also had help from Saber.
The buying experience was great. Both were so helpful and I’m loving the car.
I would happily buy from here again when I’m ready to change the car.
Ana Ssu
"Avoid this place !!"
Avoid this place !!! - they sold me a car which wasn't fit for purpose, it broke after 6 weeks of using it and I was charge almost £300 as the warranty covers almost nothing. They calculated cost of repair for £700 - and other garages would do it all for half of it or less. I asked for the warranty when I was buying the car and I was told that if anything happen the warranty is there to cover it, no one mentioned even once about min. cover which is £500 and the fact that you would need to pay for the rest- you find out about it when something is wrong with the car. They just don’t tell you the truth before selling the car, all they care is just to sell the car – not how to treat customers.
When I called them to report it I was told that it’s so typical issue with Fiat 500- if it’s so typical why then didn’t check it before selling?
I was offered 50% discount for the next service and MOT- no thank – they can’t even check the car before selling. I bought cars from different dealers and never had any issues – warranty covered total cost of repair and replacement car but at this place you will be charge for everything – even replacement car – total joke – Never Again !!!
Mr Townsend
"Lucky Escape"
Only requested if car had any replacement parts & they won't answer, just state come & view. My last review was removed so they don't like criticism.
I purchased a car a few years ago & had trouble with brakes & to think I was going to purchase again.
Glad I won't.
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