"Overpromised, Underdelivered."

Promised me they could deliver into Amazon EU when constantly harrasing me to sign up with them, so I gave it a try. Low and behold they couldn't deliver it and they just said they actually didn't know what they were doing and tried to put me in touch with a clearance company who had all 1 star reviews on Trust Pilot. My shipment was returned to me and I've been invoiced £215 for the pleasure of having my time wasted. Now they're not interested in helping in any way. Do not trust them, I won't be using them again.

Edit: you didn't tell me numerous times, you raise a ticket in a dark little corner of your website and I didn't receive so much as an email to let me know. I was told before I booked the service you would deliver, only after it got stuck did you tell me that I would need a clearance company and then proceeded to recommend one who are clearly scamming people. As I said Overpromised, underlivered, rude staff, terrible service.

Edit 2: despite not delivering the shipment which they invoiced us £215 for, they are now trying to invoice £800 for warehousing and another £320 for returning the shipment to us.

"Straightforward Portal with good customer service"

I've been using World Options for a number of years, their portal is easy to use, quick and effective. Tracking of parcels is straightforward, rates are very competitive. Customer service are very attentive and account manager maintains a close working relationship.

"Highly recommend Bridgeway"

Bridgeway has recently become our go-to shipping service. A process that used to take 20+ minutes has become more straightforward and less time consuming. Our team is impressed with this portal's functionality and user-friendliness. We were impressed with the service received, especially with Chris Till's assistance and support throughout the entire shipping process. He has been there to help even with the smallest of questions. If you are looking for a way to simplify your life and increase your productivity, I would highly recommend Bridgeway.

"Chris Till amazing service"

So glad I switched from our usual couriers to you guys, thank you Chris for the out of the blue phone call. We were set in our ways with the old courier company but your portal is far easier to use, friendly staff and Chris Till is just a great account manager. From the start he has been so attentive and helpful and that is what any company needs.

"Friendly and smooth sign up"

Full marks to Andy Markham at World Options who was able to offer very attractive rates for shipping parcels within the UK. Their portal is one of the best I've used - very clear to book and east to track parcels once picked up. Normally, once companies have you signed up you're forgotten but definitely not the case as Andy kept in touch afterwards to check up how we were getting on.

"Chet and the Team are brilliant"

Chet and the Team are brilliant. Easy to deal with if anything goes wrong or I can't work out how to do something. keep an eye on shipments and if any issues/delays the platform as well as the team keep you in the loop and support to resolve as quickly as possible. The platform is so easy to use.

"Great Platform. Great Service"

Have been using Worldoption's platform for a couple of years now, it is really simple to use, and easy to pick your preferred courier at the best price.
And cant fault the customer service which has been great from our account manager Nimesh Francis!

"Very helpful"

Very helpful, helps resolve issues and guides us to do the right thing to avoid delays.

"I was onboarded by Andy Markham and my…"

I was onboarded by Andy Markham and my experience has been A1 from day 1. Andy truly believes in exceptional customer service and it shows. The platform is very simple to use and it meets all my shipping needs. the rates are fantastic too and it's helped my company save a lot on shipping costs.

"Cost effective and Excellent Service - Definitely recommend"

Excellent customer service and great that the pricing is cheaper than my normal courier.
Will be using this courier service now.