"Cheap but don;t expect service…"

Prices are very reasonable but the Customer Service is non-existent. Staff don't seem to be adequately trained to understand procedures; more frustratingly they have no desire to solve problems or own the issue.

Update 20th July - having blamed this on UPS whilst claiming their staff "worked diligently" I am still waiting for the goods to be returned after almost 2 weeks. UPS actually returned the goods not to us but to the World Options Depot who refused to accept it. The goods are now in limbo and in danger of being lost forever due to inaction and incompetence

"Thorough service"

We had a large shipment to send internationally. The consultant, Tom Kennedy, helped with the organisation and best rates. After despatched he followed up to get items through customs. We are very pleased to have their assistance and would recommend it to all.

"Great Customer Service"

Simple to understand and clean looking portal with competitive shipping prices.

Alex and the team are quick to respond to any issues I may have.

"We have had a really good experience…"

We have had a really good experience with world options. Proactive and extremely helpful

"Great service and always happy to help"

Great service and always happy to help

"Joe Loxley.....What can i say,"

Joe Loxley.....What can i say,Nothing is a problem for Joe,His customer service skills are what makes dealing with and shipping a great experence when dealing with anything anywhere.
Thanks for all your help!!!
Neil.

"Reliable partner"

Reliable partner. Great and quick support from our AM - Nimesh.

"Wouldnt advise using"

Wouldnt advise using, used for a few years on and off when desperate, out of them small amount of times we got shafted with the item we sent being out of spec by which ever courier, one was with TNT to which we sent item dimensions and won the argument and another recently with a tyre, they dont make the requirements clear and it looks cheap until you get your surcharge through and then have to fight for your case with evidence of an item you dont have because you had sent it? Thanks for replying WO, i think you have answered my problem, why did the platform not make me aware or any other users of these potential surchargs causing the P&P to double in price and for us not to make a profit, when already struggling as a small business.

"Simple and Efficient Service"

We use a variety of couriers depending upon the shipments and delivery/collection locations and Alex at Bridgeway has delivered an excellent service for the goods that we regularly import from the USA. Previously our consignments would often get stuck in Customs and invariably arrive as part shipments over a couple of days. We now receive complete shipments, on the date expected with no Customs delays, (so far). The fact that the service is more cost effective than our previous arrangement is an added bonus. Alex has made the whole process very straightforward and takes care of everything for us and our supplier.
Alex has always been helpful, respectful and honest in his approach and I'd happily recommend him.

"Excellent service"

Although we don’t ship very often, using World Options still gives us access to discounted rates & great service. Joe Loxley, our account manager was excellent in helping us make sure everything was correct and ensuring the shipment went through successfully. Would recommend time and again.