"I would like to commend Jason and all …"

I would like to commend Jason and all the other staff I interacted with regarding getting our daughters car shipped from the West Coast to the East Cost where she was in Officer Candidate School with the US Coast Guard.
Everyone was so helpful, sincere, friendly, and very willing to work with us. I felt very comfortable with the arrangements made. Unfortunately, due to weather and other unforeseen circumstances the car did not arrive within the window of time our daughter had available to receive the car. She would not be able to receive it again until four months later, at completion of OCS.
We wondered what now? Well, Jason got to work, arranged to have it stored for us while she was in OCS. On Graduation she found she was to be stationed at a West Coast station. Again Jason got involved and had it brought back to the West Coast at no charge to her!
Thank you Jason and your company!!! You and the company are awesome!

"On time pick up"

On time pick up, dependable & very helpful from start to finish

"They got it done when others couldn't."

They got the job done when others couldn't, on a tough trasport of an inop vehicle. A little disappointed in the infrequent communication. I had to call multiple times to get a status update, and to give them status updates, but they were always very nice and helpful on the phone even when I was pretty frustrated. But I have to give them credit for getting the job done!

"This was the the worst experience in …"

This was the the worst experience in terms of customer service and following up. I hope I never require the company's service again. The customer support representatives often do not pick up their phones, put you on hold and disconnect and never call back. My required 12 days to reach its destination which requires a maximum of 3 days - all while the company had no clue where my car was at certain points in the journey. Although the company took the money to ensure that the car make it to the destination, it was I who followed-up continuously to monitor the progress of the car through multiple calls to the driver as well as the company. I would pay extra to work with a different company in the future.

"Car was delivered as scheduled and in …"

Car was delivered as scheduled and in good condition. I would recommend this company to anyone wishing to transport a vehicle.

"Easy and prompt"

Easy and prompt. Price was competitive. Staff was friendly and helpful.

"very easy to work with."

very easy to work with.

"Ross with Auto Transport 123 told me …"

Ross with Auto Transport 123 told me all their drivers work for them exclusively. The driver that arrived told me he was contract and did not work for them. Ross with Auto transport told me twice that he would find out what's going on with my shipment and call me back and did not on both occasions. The driver was great but he was not affiliated with the company. I would not recommend Auto transport 1-2-3 because of the lack of concern , follow up and lies that were told to me by Ross specifically. And he's supposedly one of the owners... Go figure..

"Very satisfied with my trike being …"

Very satisfied with my trike being transported from Florida to Ohio.Driver was extremely careful with my trike.Very courteous and friendly. Thanks So Much

"Don't use 'em!"

I've never dealt with a worse business operation - almost non-existent customer communication - complete failure to reply to messages & emails. The contractor they used to actually move my car was even worse!! Don't ever use 'end!