AutoTransport123

Vehicles & Transportation
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380 reviews
Overall Rating
Customer Reviews about

AutoTransport123

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customer

4.00/5.00

"Some escalation in the price."

Some escalation in the price.

30/05/2017

Miguel

5.00/5.00

"Great service, great price."

Great service. Great price. Car was pickup and dropped off on time. All the paper work was fast and easy. 2nd time using this company and will continue to use it when needed.

30/05/2017

Arthur L Davis

1.00/5.00

"Ross Lied and Stated that my 1970 Chevy …"

Ross Lied and Stated that my 1970 Chevy would be delivered on Sunday I phone back several times to confirm the delivery time Ross said May 21, 2017 I called the driver and he said that he could not delivery until Dec. 22. 2017 I explain that I was scheduled to leave L.A.X for Chicago Ill. Ross quoted me a price $625.00 the Driver said he could deliver on 5/21/for $625.00 otherwise it would be a Monday Deliver I seeking A reimbursement from Auto Tranport123 Now for $225.00 total cost $825.00 Quote $625.00

30/05/2017

David H

1.00/5.00

"These people are thieves"

These people are thieves. They broke every interior panel, as if they were searching for something. They stole boxes from the trunk containing my grandmothers jewelry and other personal items. Don't use this broker or the trucking company they operate under Sunshine auto transport.

29/05/2017

customer

3.00/5.00

"Bad Communication"

Didn't find out the driver was coming until 2 hours prior. Then god the driver when he arrived at that drop off location he needed to contact my realtor because I was on the road driving cross country. He still continued to contact me, and not her making me play the middle man between the two.

Communication was just bad. My car did arrive safely with no damages.

29/05/2017

Brian J.

5.00/5.00

"Auto Transport 123 is GREAT!"

Auto Transport 123 is GREAT!! They gave me the best price, and treated me as if I were family. Thank you!!

28/05/2017

customer

5.00/5.00

"Great service fast delivery friendly …"

Great service fast delivery friendly staff and the driver was an awesome person

27/05/2017

Roger Vannoord

4.00/5.00

"Other than a day and a half late they …"

Other than a day and a half late they did great

27/05/2017

Unhappy Customer

1.00/5.00

"Poor Communication and Late Delivery"

The Sales Rep. (Matt) was very friendly and convincing to get me to sign with them. Promised that the car would be delivered when I wanted it delivered which was 7-10 days. Ten days being latest. Well Auto Transport 123 did not communicate with me. I had to keep calling them. They kept telling me, "We have 3-4 people in the area and waiting for one to sign off on the delivery." One girl was even rude saying when we find someone we will call you. This never happened. The car was delivered on the 18th day. The carrier actually called me the day of pick up. No time to make plans for someone to be home. Luckily I worked nights. I didn't get much sleep this day working 12 hr. shifts. He had to hurry and get here in 3 hrs. to get the car before I went to work. Carrier was very friendly and thorough. Spotted a scratch I did not see. Stepson had to pay a late fee at the BMV because of this. I requested a discount and was told they would give me one the next time. Well there is no next time. This was a one time thing for me. I found out later that you can use your car dealer's carrier and it would have been $100 less from IN to TX. Some other Brokers were $100 less also, but Matt was so convincing. Are all their reviews real? Auto Transport 123, No Discount? I DO NOT RECOMMEND THIS COMPANY.

27/05/2017

Carlos C.

2.00/5.00

"Don't let their reps trick you with the "family owned spiel""

This guys at first treat you pretty well and sweeten the deal giving you discounts and stuff like that. Truth to me told these are just transport brokers that contract the actual company that's going to be delivering your car. That being said, all the communication was directly with the transport company and not through AutoTransport123. Moreover, the were not communicative about the status of my car, there is no way to track the cars in real time as advertised and they even missed the delivery date they had promised (even after scheduling the pick up earlier that agreed). Definitely wouldn't recommend this company for future car delivery.

27/05/2017
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