AutoTransport123

Transportation Access and Assistance
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380 reviews
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Customer Reviews about

AutoTransport123

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Gail Perry

3.00/5.00

"Michelle needs a course in customer service."

I wasn't sure how many stars this company deserved because once my car was picked up everything went great, but my only problem was that my van was picked up after I left town. A woman named Michelle told me by phone that my van would be picked up on Sunday. I explained that I was leaving town on Saturday & that a representative from her company had promised me someone would be there on Friday. She said I was told there was a three-day window. I told her no one told me that & without any further explanation she told me "everyone knows that," which I found very rude. My daughter then spoke to Matt & he kept saying that he's required to tell each potential customer there's an open window of when they'd be there, but if that was said, it had to be glossed over because nothing was more important to me than the day of pickup. I would never have made a reservation if there was any way they could come after I was gone. The van arrived in good shape & I tipped the driver -- so the only negative review was that I was never told of this "window" they kept referring to.

23/05/2017

Brad Parrill

5.00/5.00

"Good"

My motorcycle arrived safely and in one piece.

23/05/2017

customer

2.00/5.00

"not a good experience"

not a good experience

23/05/2017

Liz

5.00/5.00

"Shipping a car across the country made …"

Shipping a car across the country made me a bit nervous, but the people at AT123 were helpful with answering my numerous questions. Everything went according to plan, and the car arrived even earlier than expected! I would use this company again if I needed to ship a car.

22/05/2017

Armando

5.00/5.00

"Professional and on time to pick up …"

Professional and on time to pick up vehicle. I would recommend my family and friends to transport their vehicle with this company if they were to do a cross-country move like I did.

22/05/2017

Sid F.

5.00/5.00

"Pick up was a few days later than …"

Pick up was a few days later than promised but overall very good experience. 4th time I've shipped my vehicles with Dana in Las Vegas at this company.

22/05/2017

Roberto Rodriguez

5.00/5.00

"Good company and honestly my sales lady …"

Good company and honestly my sales lady hel me always to finish my transportation to Phoenix Arizona good company give 5stasr

22/05/2017

Cindy and tom

2.00/5.00

"Not recommended. No way!!"

Verified info before transport started and then shipping costs went up 400.00. The communicatiion was very poor. Would not recommend this company to my worst enemy.

22/05/2017

Kyle Poe

5.00/5.00

"The best transport service hands down"

Excellent, they were very reasonably priced and came when they said they would and my car was in perfect condition. Very easy to set everything up and they showed up right away.

22/05/2017

Kevin Ozuna

5.00/5.00

"Really good service in limited amount..."

Really good service in limited amount of time, my car didn't suffer any damage, had the opportunity to have a conversation with the driver really nice person. Reasonable price not the cheapest but for the quality of the service and the amount of time saved it was worth it.

21/05/2017
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