"1 month after order nothing"

1 month after order. No shipping details. Just autoreply from company customer support with nothing that tells me I'm going to get my order or get my refund.

"An absolute disgrace "

An absolute disgrace they took the money and after one month the item is yet to be dispatched they only provided an airway bill to their preferred courier and insisted they items had been dispatched ! I had to claim a refund from my bank, TempraMed out right refused to acknowledge any issues and blamed the Global household name courier STAY AWAY !

"The gadget is good with temperature…"

The gadget is good with temperature control. The only disappointment is that the rubber ring inside the tube is rather fagile. Hence, once it wears off, the pen becomes loose and it affects the temperature.

"The customer service is not helpful"

The customer service is not helpful. There response we’re not done within there stated time of 24 hrs no email no correspondence. It took over 3 months to get my problem resolved. I like the pens they are very helpful, but your customer service is something that truly needs a lot of work.

"It’s working perfectly"

It’s working perfectly, but is a little large. Does not fit easily in my pocketbook which is not small. I really appreciate the temperature control. Although it might make it even larger, I wish it had a place for my needles.

"Great product- great and prompt…"

Great product- great and prompt customer service-received product quickly

"Easy to order & works well"

Easy to order. Information easy to understand. I have one already and it works very well. I have 2 injectables and am going on a trip so I'm getting a second to ensure I can keep both meds in the right temp.

"This is my second vivicap"

This is my second vivicap, I travelled to the carribean and my insulin was kept at the correct temperature all the time.
I would recommend this product.

"Amazing product"

Amazing product. Has helped my son carry his insulin without worrying about heat

"Great service"

Excellent customer service & prompt resolution of my issue.