"Replacement tap valves"

I needed valves for a tap that had been discontinued by the manufacturer. Not Just Taps found a perfect replacement and sent them through promptly. Excellent service in all aspects. Definitely my “go to supplier” in the future.

"Fast and efficient service…"

Using their web site I thought I had identified the tap body I required. When I discovered it was wrong, I sent the original to them, they identified it and supplied the correct parts. The original order and the replacements were dispatched and arrived within 2 days. I will use them again and recommend them to anyone in need of taps or spares.

"Great site and excellent service."

I searched everywhere online for a replacement bath tap cartridge and notjusttaps was the only place I found a similar one I could use. The top spindle was too big, but I got a replacement tap handle to use with it also from notjusttaps and my bath tap works perfectly once more. Excellent site and all delivered immediately. THANK YOU !!

"What great service"

What great service - thank you.
Your identification from photo and measurements was spot-on and the parts were received within 2 days of order.
No more dripping taps - thanks again

"Thought I would have to buy a new tap…"

Thought I would have to buy a new tap when the control lever fell off my (expensive) tall basin mixer tap. But I found Not Just Taps on line and gave them a call.

Exceedingly helpful and as I live not too far away asked if I could call at HQ no problem said Derek see you tomorrow. Arrived with the broken item found the new one all within 2 minutes of arriving invoiced and paid (£9:75) saving me over £100 + on a new tap. I would have been in and out in 5 mins flat if I hadn't kept Derek chatting. Absolutely brilliant company - the sort it is a pleasure to deal with

"I had a slight problem ordering"

I had a slight problem ordering , re-ordered then looked at e mails and had ordered twice . I rang and spoke to a friendly , charming human(!) who immediately cancelled on order and asked if it was needed urgently, it was so he put it 1st class delivery no extra charge . In these times a very pleasant ,easy , friendly and efficient service thank you

"Great Company!!!"

Excellent Customer Service. I was searching for replacement Tap Valves. Both of my email enquiries were answered within 24hours. Once I identified the parts, I ordered at 13:30 and they arrived the next morning! The valves were a perfect fit, problem solved. Fabulous Service, thank you.

"Very helpful"

Very helpful replacements identified and arrived in 2 days,excellent customer experience.

"Most excellent service and caring…"

Most excellent service and caring attitude from TESSA,she was really helpful and meticulous in providing me with all details needed to obtain the item I needed. She further helped by following up with dealing with some errors I made with ordering. She must be a great asset to your Company.

"Notjusttaps is a tremendous company"

This is a tremendous company. Trying to identify the exact replacement cartridges for taps is a veritable nightmare. However, Notjusttaps went the extra mile for me and my plumber successfully fitted the new cartridges today.
I was advised I’d receive a full refund if the cartridges were incorrect and the delivery service was second to none.
If every company in the U.K. had equally pleasant and competent staff, life would be so much easier.
I can’t recommend this company highly enough.