"First class product and service."

I needed a tap lever for a 10 year old tap where the plastic adaptor between the lever body and the lever had split. I ordered a replacement lever from NotJustTaps. The fact the information for this item on their website included a dimensioned diagram was very helpful.
Beating in mind the current difficulties it arrived promptly, was well packed, a sensible price and fitted the old tap perfectly. Well done 10/10 and would look to this company first in the future.

"Highly recommend Not Just Taps!"

Just a quick email to say thank you for the tap tops and screws.

Please feel free to use this email as a testimonial.

I had been dreading changing my bathroom tap tops as I thought it would require plumbing skills.
I chose "not just taps" because their website offered a no quibble refund if I ordered the wrong parts. When I asked for advice on the helpline the call was answered quickly and politely. The lady I spoke to was very helpful. The taps arrived quickly and the job took me less than a minute to my surprise and relief. I would highly recommend "not just taps".

"Excellent service, after sales and beyond!"

The item I was looking for wasn't on display online but NotjustTaps went to great lengths to help source the right product. After my delivery I needed further help to rectify an assembly issue and the very efficient and helpful sales expert pursued my case directly with the manufacturer until I was 100% happy. Nothing was too much trouble and if they said they would call, they did. Most internet companies do not care once they have your money but for Notjusttaps it is not just about the money - they care about doing the right thing and about looking after people. Big thanks to wonderful Derek!

"Really refreshing to deal with…"

Really refreshing to deal with NotJustTaps, friendly, professional and most importantly HELPFUL customer service. I enquired about a niche item on their site that was exactly what I needed only in a different size. Within 24 hours they'd updated their site to make the specific product I requested available to me. A short email exchange to confirm postage and it's out for delivery. I wish more business interactions were like this!

"Rush ordered me a part on Friday…"

Rush ordered me a part on Friday afternoon - but didn't charge me any extra for urgent dispatch or shipping. Got my part (exact description and worked perfect) on Saturday morning. Happily washing up again!!

The staff I called up on the phone was superb, helped immensely, and got me the right part super quick. Will use again for sure.

"Having regularly purchased items for…"

Having regularly purchased items for our property company through internet-based organisations, the ordering of 13 bathrooms suites presented a challenge, as they were required for a range of different sizes of bathroom.

Notjusttaps provided a personal efficient service, assisting throughout the entire complex process, with delivery of the goods arriving on the due day and all items present and correct.

In business, with time often being of the essence, what more could one ask for?

"What a great service and great people"

What a great service and great people. Notjusttaps were able to supply valves for a Bristan shower mixer tap when Bristan were no longer manufacturing those spares. Just let them know the measurements and they will tell you which part you need. Thank you Kishan for all your help.

"Excellent service."

Excellent service.
I found their web site easy to use.
It includes pictures and dimensions of each cartridges, so choosing the right cartridge visually, then by dimension, made selection simple..
The ordering and payment process is user friendly and delivery very quick.
The costs for the part and P&P are reasonable.
I had a question after the cartridge arrival which I received a very helpful reply within the hour.
Needless to say the cartridge fitted perfectly and not only saved me a fortune replacing the tap, but also preventing an obsolete tap from being scrapped.

They are my first port of call for any future Kitchen and bathroom fitting requirements.

I would recommend them to all.

Thank you Derek

"Great service from Notjusttaps."

When my Porcelanosa bath mixer cartridge failed they could not supply a replacement. I found Notjusttaps on the internet who were able to supply an identical replacement. The cartridge arrived the day after I ordered it - excellent service thanks.

"Another very satisfied customer"

Another very satisfied customer who received excellent help from Kishan in sourcing a Ceramic Disk Cartridge for a Bristan tap which my local plumbers merchant could not find even after contacting Bristan themselves.