"Weve had it for about only two weeks…"

Weve had it for about only two weeks but have never been able to use it.
Broken at the start. Still waiting for someone to.come fix it. Did we get sold a floor model? A lemon?

"Easy and quick transaction"

Easy and quick transaction. The product arrived within a few days and was easy to assemble. Thanks!

"This is a great cushiony pad"

This is a great cushiony pad. Now I just have to use it!

"Great After-sales support!"

After sale customer support was fantastic. There were some shipping issues and Lisa Singleton was very helpful. Pricing was much more fair than from the local Precor fitness shop who would have charged me more for a display model and then charged me for delivery - so I saved $200 and delivery fees - great value!

"Precor needs to support their online…"

Precor needs to support their online sales department better with their traditional sales. It took a long time to get a shipping notice from precor - long enough to warrant a phone call. That call to the sales department, using phone number on confirmation email, ended up in the wrong sales area who couldn’t seem to help except to email the online sales team. Very pleased with product itself, so no complaint there.

"Eric and Mark are outstanding!"

Eric and Mark are outstanding!

"I ordered the CS800 stepper on 8/26/19"

I ordered the CS800 stepper on 8/26/19. It’s 9/23/19 and I still have not received the stepper. Immediately after placing my order I was emailed that the stepper was on back order and will take approximately 2 weeks. I agreed to the extended length. At two weeks I had to contact to Precor Home fitness for updates. They responded with an additional week. Again, I agreed and asked for free installation. No response. A week later, no product and no updates. I contacted Precor Fitness AGAIN. They responded, and claim the stepper will ship mid week and they will include free installation. Through email, I inquired about expedited shipping and the installation process. No response. I hope to give a positive review after I receive the stepper. However, I am concerned about future business with Precor Fitness due to the lack of customer support and I haven’t even received their product.

"My favorite machine"

My favorite machine! It is great for getting cardio in. Because of a stoke when I was 34, I have weakness in left leg. This precludes me from using treadmill optimally. I am now 70 and truly appreciate having this machine in my home!

"Basic but well built treadmill"

The treadmill is very basic, no fancy screens or embellishments, but I wanted that because I figured it was less things that could break or malfunction. It has a small footprint, a fantastic warranty and is a very quiet machine. I am extremely happy with my purchase and the gentleman installing it told me it was a very well made machine.

"Excellent Customer Service"

I was a new customer. Bought am expensive home gym. They had a great price. They handled total customer experience thru to installation. Could not be happier with this company.