"Very happy with Cherwell Windows"

Very happy with Cherwell Windows. Reasonably priced, very good quality. The team did a good job - thanks!

"disappointing experience"

What a disappointing experience! Two windows okay but the third, from a different manufacturer, is an unmitigated disaster - shoddy and cheap-looking.
My issues (sent back with the fitter as photographic evidence on the day it was fitted 3 months ago) have taken me all this time of constant contacting through email to be anywhere near to being ‘resolved’ (although I’m still not fully happy with the window).
If I were buying again I’d definitely be looking elsewhere to spend my hard-earned money. ☹️

"Too many problems to list"

Too many problems to list, and this week got notification of a key email I sent in March 2021 being deleted without being read by the MD who was dealing with the situation - just goes to show how much care they take in customer service that he never read it after a whole year and went to effort to ensure I knew.
My advice to anyone looking for windows or doors - AVOID THIS COMPANY.
The interaction with them made me ill, and I have never felt so much stress in my life. I have never met a company so hard to work with and would not recommend you put your trust in this company; as they are highly likely to break that trust without a care.

The fact they have turned off reviews on Google due to numerous customers providing honest feedback tells you all you need to know.

"Good Company to deal with"

Good Company to deal with. Informative and good updates throughout the installation. Would use again and recommend them.

"Our Very Good Experience with Cherwell Windows"

We were particularly interested in the Internorm product range for environmental reasons and quickly settled on Cherwell as a provider. Our order included the comfort Glide system (motor assisted) as part of our package, and the doors slide open and shut at the touch of a button. Right from the initial contact with the sales team, through the survey and installation process and then into the aftercare they have not failed to deliver. The Cherwell team who managed the installations were great and even when we had to delay the installation of the windows and doors they arranged to have them stored for us. The things that will keep your installation on track are, understand the design period e.g. when it commences and to pay on time. All in all it was a very pleasant experience and we are are extremely happy with the result.

"We have used Cherwell twice now and the…"

We have used Cherwell twice now and the personal service has been the best.

"Very pleased with the look of the…"

Very pleased with the look of the doors. Disappointed with the finish around the doors and have had a couple of problems since fitting

"Really happy with the experience from…"

Really happy with the experience from ordering through to install - all members of staff were friendly, professional & did a great job.

The only issue was a mix up with fitting order, which ultimately affected Cherwell more than ourselves - but credit to the team, they just got on with the job and everything was completed on time.

"Excellent after sales service"

We have received some great after sales service in the last couple of weeks. 2 urgent repairs needed to our stable door, both times we had a same day repair. Despite the engineer being fully booked we were squeezed in yesterday to fix leaks. Great to have some excellent service

"Great Experience"

A very positive experience, from start to finish we had a great experience. The team were incredibly helpful working with us to select the right product, they took the time to listen to what we wanted and worked with us to achieve the look. The windows and doors arrived promptly and we were kept informed throughout. The fitters were professional, friendly and did a wonderful job. The doors and windows have totally transformed the look of our house.