"Appalling service"

Appalling service. Placed an order, money was taken from my bank, order was acknowledged. Item not delivered and numerous emails to company unable to be delivered. Impossible to get any response from company. Resigned to the fact l have lost my money. This company should not be allowed to advertise online. DO NOT USE THIS COMPANY

"Hi unhappy"

Hi, I have noticed a withdrawal from my bank.
My name is Brian Santon.

A withdrawal done by yourself on the 12/11/23 of £38.70 ( Eu 43.00).
I am 65yrs old, I am not working due to I’ll health, disability benefits, I cannot afford to give money away like this.
Can you please let me know as to what is happening?when can I expect delivery or get full refund.
Thanking you
Brian

"I am waiting £20 for more that a week"

I am waiting £20 for more that a week. So, it's a scam or what?

"Great from start to finish"

Great company good customer service and super quick delivery also great quality items 👌

"Speedy delivery, happy kids."

The next day delivery from this company was fantastic, thank you so much. I had been hunting for softplay with a quick delivery time after leaving it too late before my son's birthday! Every other company was a 2 week wait. The softplay is of an amazing standard, very sturdy, worth every penny. My 1 year old and 4 year old adore it. Thank you for being there to fix my delivery dilemma!! Great communication too on WhatsApp with my all my queries!

"Amazing and beautiful fast delivery 😍"

Amazing and beautiful fast delivery 😍

"Amazing product and customer service x"

Amazing product and customer service x

"Super fast and high quality"

Super fast and high quality

"Personable service"

This was my first time ordering with The playtime company and they guided me through the whole process over WhatsApp. It felt very personal, which was great. We own a soft play business and they are my go to company!

"Very quick delivery"

Very quick delivery. Easy to order