LoveAdmin
Gemma Wigley
"Great support from team Loveadmin"
I have found the experience setting up our system fairly easy. There has been a few times that I have had to contact the team to help. Lauren helped me so much and answered my emails straight away. She guided me through the areas I was having problems with and I am please to say I am all set up and ready to go. I know if there are any future hic-ups (which I am sure there will be) the support team will be there to help.
Helen McCann
"Very Helpful"
Always been very helpful with all queries when I have raised a problem with the clubs account.
The problems I have had have always been resolved in a quick and timely manner and it doesn’t seem a hassle at all.
Thankyou
O Barker
"Thank you so much!"
The support and response times have been fantastic!!! I used only spreadsheets before love admin and found the change difficult. But whenever I need help, they always go above and beyond.
Thank you so much!
Ian Grainger
"The worst system I have used for booking"
Without a doubt the worst system I have used for booking.
If you want to book a week of holiday club sessions you have to:
1) select each HALF day from an unordered list of ALL available days
2) fill in a form for EACH half day one-at-a-time (because neither the 'copy from previous' or 'stored info' links work)
This system has stolen over an hour of my life and has made me warn every person I know about using it - to the point I'm now getting people come back to me telling me how much they hate it.
I am not a client, but I *think* it might be a case of this the parent (client)s seeing a lovely mobile for the baby, but the baby (user)'s view being of a set of rotating a***holes.
Full disclosure: I am a web software engineer - but I DON'T work on anything that competes with this.
Notmyname
"Very impressed by on-boarding process"
Very impressed by on-boarding process. Calm show around the system when it can appear overwhelming. Proof is in the pudding though and Im just about to get going for real.
CHawke
"Pre-authorisation issue resolved"
We had an issue with a customers payments bouncing continuously.
We were unable to cancel the pre authorisation and the customer was not being forthcoming in paying as the amount was not showing in their outstanding balances.
LoveAdmin Support as contacted and resolved the issue within a week. All outstanding balances were returned to the customer account and the balance was settled within 3 days.
Great support and another win on the collection of outstanding balances.
Hayley
"Anya was extremely helpful in helping…"
Anya was extremely helpful in helping to resolve an issue we had with LoveAdmin. She spent time trying to find the problem and nothing seemed too much trouble.
Maria
"Huge thanks to Lee for his help."
Lee was very helpful and gave me all the info that I need to get started. He was clear and logical and spoke in a language that users understand. He is a great bridge between tech and users.
Andrea Allen
"Massive Time Saver! Excellent Product"
LoveAdmin has helped me massively with running my gymnastics club. I am the head coach and manager and do all the admin myself so having the system to enable me to manage waiting lists, class registers, monthly payments, uniform payments along with plenty of other tools is an absolute godsend and saves me so much time! They provide excellent support and are quick to respond to any queries.
Suzanne Innes
"So slick and such a clever system"
After using the same booking system for my dance school for the past 7 years I was quite apprehensive to change to a new system. However, ignoring what LoveAdmin had to offer was impossible, so after an initial video call to chat over the system I just had to sign up.
All correspondence has been amazing and prompt. The team are so helpful and the handovers, building of my shop and general tutorials have been great.
Nothing is too much hassle and they have been great at reassuring help is on hand if required.
Im so excited to implement LoveAdmin into my business.
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