"Brilliant service, great products "

Brilliant service, delivered within the time frame given on the website. Very easy to set up, any questions are answered on the WhatsApp number. Fast response and extremely helpful.

I wouldn’t hesitate to use them again and recommend.

"J.U.Purchased the update voucher and was…"

Purchased the update voucher and was sent the redemption code a few days later and a video instruction from Stacy downloaded as instructed and all sorted

"Well done !!!👏 "

Everything was taken care of the call centre . I don’t remember the name,I think she signed as Stacy!! but she was 100% onto it and she sorted everything for me without a single problem. I’d give that person a 12 out of 10 grade . Many thanks it’s really appreciated to know your team is doing such an amazing job. Well done to everyone involved.

"Brought a maxiap ap200 for a vehicle I…"

Brought a maxiap ap200 for a vehicle I purchased. Transpired that vehicle had a fault and I didn't have it very long. Trouble was, I had already obtained the lifetime software for the one vehicle. Thankfully, after contacting autel, they were able to transfer the software over to my new car so not having to pay an extra 21.99 a year. Great service from them.

"Thank you Stacy"

Thank you Stacy! Got my updates sorted quickly and I'm back up and running.

"Simple and effective"

Simple and effective, great communication which the WhatsApp chat will use again

"Geting offersAccesible and user friendly customer service on website rather than on…"

Geting offers on website rather than on system itself. User friendly customer service. Whatsup comunication, very useful. Very professional and helpful answers. Recomended autel.co.uk

"Bought a mp808s-ts 2 years update…"

Bought a mp808s-ts 2 years update software but only said 1 year when registered so spoke to some one on the WhatsApp and they sorted it for me the mp808s-ts is working spot on so fair and autel been helpful so fair. So positive for me so fair only own for a week. But very helpful

"I have used Autel for a long time"

I have used Autel for a long time, very reliable and professional, and there overseas staff are very helpful and professional. If you need a professional diagnostics tool then these are the company to select, I have been in the trade for years and for the price and hardware and vehicle support list these are perfect.

"MaxiPRO MP8О8BT Pro KIT"

About 4 months ago i bought the MaxiPRO MP8О8BT Pro KIT, sadly it stopped working. In 4 months of ownership I used it about 10 times. For few weeks I am trying to get some help from AutelStore without any luck. They claim 24/7 email support, but in reality they take weeks to replay the complaints emails. On the WhatsApp contact number, I ask something one day, the reply will be next day(if I'm lucky). Therefore I cannot recommend this. Very poor customer support, close to none!