"Poor Customer Service"

Poor Customer Service. I wanted to place an order, but the process was too long and complicated. Could not meet my order deadline.

"I back ordered a Lego set on 6th June…"

I back ordered a Lego set on 6th June on the understanding it would be shipped by 17th June. Today is the 18th and I had no dispatch email so I got in contact with them and was told it won’t ship until 10th July, almost a month after the delivery estimate! I feel it’s very dishonest of them to give delivery estimates which are so very wrong, especially when people are buying for birthday gifts as I had hoped to do. The chat assistant did upgrade my delivery method but it’s still nowhere near good enough.

"Qualität ungenügend"

Ich bin mit Lego aufgewachsen und auch nach 40 Jahren ist immernoch Begeisterung da.
Aber das gilt nur noch für K****bausteine der Konkurrenz.
Ich verweise sehr gerne auf den HeldenderSteine und diverse andere, die sich ausführlich mit den Produkten von Lego auseinandersetzen. Wenn man mal den Service und die Produkte von Lego mit anderen vergleicht, erkennt man die gewaltigen Unterschiede.
Lego ist mittlerweile eine beschämende Marke für mich.

"Goeie service en hij was super vriendelijk tegen mij!"

Ik had de klantenservice gebeld omdat ik niet in me account kon komen en de aardig meneer, heeft mij goes geholpen om uit te zoeken waarom ik er niet uit kwam, we hebben later nog contact gehouden of alles was gelukt met punten. Wat een goeie service was dit!

"Lego Marvel Hulk"

Innanzitutto voglio dire che ho una vera passione per questi mattoncini colorati. Ho acquistato per mio figlio una piccola confezione della serie Marvel che contiene Hulk come personaggio, pagata circa 10€. Al suo interno c'è una struttura del personaggio di circa 15cm che si può aprire e al suo interno c'è un piccolo Hulk. Facile da assemblare e molto carina. La consiglio!

"Sublime help today at the Cardiff…"

Sublime help today at the Cardiff branch of Lego, Hayden helped out with a missing part from one of my present ventures, sorted a replacement without any issue great job

"dårlig service anbefales ikke"

dårlig service anbefales ikke

"Schlechter Service, Unverschämte Firma..."

Meine Familie hat Bestellungen aufgegeben, und all unsere Konten wurden gesperrt. Auf Anfrage heißt es, dass wir nicht bestellen können, weil wir in einem Einfamilienhaus leben, und auf diese Adresse 2 Accounts laufen. Wir sind also lebenslänglich gesperrt. Ich werde NIE wieder etwas von Lego kaufen. Die wollen anscheinend gar keine Kunden mehr haben....

"your amazon invoice aceptble our not…"

your invoice amazon aceptble our not plz mention

"LEGO is misleading children"

LEGO is misleading children and adults alike by putting a huge and very visible dark box next to a product titled "Gifts with Purchase (2)" on their product pages when in fact if you don't read the fine print, those items are NOT included in the purchase of that item at all.

My daughter and I made the purchase together, spending ~£140, and she was happy to see a slide set was included with the purchase, and now I have to explain to her that it isn't included after all? Awful, truly awful, and terribly misleading and manipulative for what is essentially a product for children.