"Très beau !"

Très belle boutique avec des belles expositions et des ateliers pour enfants inventifs

"Terrible. Use Amazon instead."

Several days have passed, order is still processing. Customer service act defensive. Found the product on Amazon on their Lego store for £8 cheaper and next day delivery. When I told Lego this, they insisted it wasn't them on Amazon (it is) and that it is worth spending the extra £8 because of what Lego.com offers (which is bugger all). Last ever order from Lego.com, such a shame as their product is amazing.

"Ho acquistato un Lego per mio figlio di…"

Ho acquistato un Lego per mio figlio di 6 anni (71406). Trovo assurdo che non ci sia la possibilità di avere le istruzioni per il montaggio cartacee ma solo attraverso l'applicazione Lego. Bisognerebbe dare entrambe le possibilità.

"Perfekter Service"

Perfekter Service. Zwei Legosteine eines Sets waren nicht vorhanden. Ohne Probleme kostenlosen Ersatz innerhalb von 3 Werktagen erhalten. Kommunikation per Email ohne Probleme

"Qualität und Preis-Leistung haben…"

Qualität und Preis-Leistung haben leider stetig abgenommen. Die Vielzahl an teuren Lizenzprodukten scheint den Kostendruck unnötig zu erhöhen. Die Anzahl der Teile, die nicht bedruckt wurden, sondern mit Aufkleber versehen werden müssen, steigt immer mehr. Schade.

"Amazing support"

I had a package go missing when paypal automatically changed my address without me knowing. The representative helped me and was super friendly and what took me weeks with no response from ups and the address it was shipped too, they took care of it within 5 mins and now its a huge weight off my shoulders

">:( ."

JEG BESTILLER ALDRIG LEGO IGEN. JEG BESTILTE 3 LEGO SÆT SOM JEG KUNNE SMADRE DEM, MEN PAKKEN KOM ALDRIG!!!! JEG HADER LEGO NU I HAR MISTET EN KUNDE DER ALDRIG HAR KØBT NOGET! >:(

"Awful experience compared to other…"

Awful experience compared to other online sellers. Took a long time to even get my order processed. Then the delivery as they have to use a courier was painful to organise, and attempted to be delivered so many times. Save your time and sanity and buy from Amazon, the lego will be cheaper be shipped and just arrive like it should

"good but enraging"

good experience but on one of their sets they use an illegal building technique which enrages me and channels anger through my face and is also why this review is going from 5 to 4 stars.

"Lost part"

Needed a part for my grandson’s Ninjago. Staff in Gateshead Metro Centre store very helpful and full marks to Oliver & Carl for sorting things out.