"Horrible customer service"

Horrible customer service. I rented Sand Dancer through Elan Vacations. The house was amazing, the filth was not. The kitchen had not been cleaned; pasta sauce on fronts if cupboards and in drawers, dirty dishes in cupboards and dishwasher, scum in sink, ants in kitchen.... washing machine was also coated with scum and dryer was full of sand. Only response when I called is that they would alert house keeping staff. The review I completed through Elan Vacations was not posted on their website nor did they follow up with me.

"Had a very nice stay st Beechnut."

Had a very nice stay st Beechnut.

"Excellent customer service"

Excellent customer service - always answer the phone and always have answers. Easy to work with.

"We have been booking all our vacations…"

We have been booking all our vacations for the last seven years. They are quick to respond to anytime and they are very nice people to deal with

"Very efficient and organized"

Elan was amazing! I had to book the property very last minute (under 2 weeks) because our reservation to Topsail, NC was cancelled due to hurricane Florence. The reservation was processed immediately and efficiently. Also, the property is well maintained by them. We had one very minor problem when we arrived and they responded and corrected it immediately. I wish all of our rental properties, which i normally book months in advance, were handled this well. I would definitely use them again and i highly recommend them!

"A beautiful home wonderful vacation"

A beautiful home and we loved our vacation! The crib that was there had no mattress we called and the next morning they brought a brand new pack n play to use. Thank you for everything :-)

"Check in was fantastic"

Check in was fantastic! We were able to pick up keys on the way in, and they called when our house was ready. People were friendly and the house was clean and up to date. Great company to work with!

"The house was just wonderful"

The house was just wonderful, had some wear, but the pool, private boardwalk to the beach, and the views made it absolutely perfect!! My whole family enoyed playing in the pool, using the spa, walking on the beach, sandcastles, flying kites cooking meals together in the very large and well equipped kitchen as well as grilling on the outdoor charcoal grill. It was so nice to just walk to the beach or pool, or do both during the same day. Great place for a family get together! Would recommend this vacation home to anyone.

"Elan Vacations the rental source to use"

We have been renting thru Elan Vacations for the last 6 to 8 years and we love the service we get. They are always very helpful and polite. We have had to call them for maintenance one time only and they responded quickly and the issue was taken care of. Nothing but good things to say about Elan and yes we recommend them to all our friends.

"Elan is great."

I've reserved and vacationed with Elan for two years. I plan to continue! They have wonderful service, their website/reservations are easy to navigate and filled with all the information you may need. Check in/out is likewise uncomplicated. Their homes are exactly what is depicted, and I've yet to be disappointed.