"Working with Glass Openings has been a…"

Working with Glass Openings has been a blessing. I reccomend their services and can vouch for their customer care team, whom have helped every step of the way; ordering for both personal and contracting projects. The team can be relied upon for technical expertise for bespoke systems, as well as the odd glass being damaged and replaced without a fuss.

"Excellent quality and service"

Excellent quality and service. Will recommend it. Amit the delivery driver kept me informed on the day of delivery and helped put everything safely

"Ordered 114 windows and 16 doors"

Ordered 114 windows and 16 doors, contracts team alexandra was amazing. Went through finer details, and the order was delivered on time, and the quality was great. They had glass delivered all from the glass manufacture, which was a bonus for me as delivery was split. Will use it again for the next QS job.

"Took a chance after reading reviews"

Took a chance after reading reviews. Very impressed. Worked out perfectly for me. Good quality and great service from tania and the team. A+

"Happy with my of aluminium windows and…"

Happy with my of aluminium windows and doors. Good service. Delivery on time. Recommended

"Extremely happy with my new bi fold…"

Extremely happy with my new bi fold doors. Easy online ordering, received a call to check order details, delivery service was excellent with everything very well packaged and protected. This is my first time installing/glazing bi folds as a DIY project to replace pvc french doors and was successful after following the instructions and doing plenty of research. I'm very pleased with the overall quality at a good price too. I read a few bad reviews but I would recommend based on my own personal experience.

"Poor quality and customer service"

Severely disappointed by the quality and level of service provided by glass openings.

We purchased a window a few months ago, the delivery took longer than expected but we weren’t initially concerned about this.

After receiving the order it was then stored for a couple of months whilst our extension was being finished. After the window had been fitted and extension finished we started a deep clean of the house. When we cleaned the window with warm soapy water we initially noticed some minor discolouration which we thought was due to the surface being damp. We cleaned the entire window the same. Once dried the next day we realised parts of the actual window had been discoloured despite cleaning it all the same.

We raised this with glass openings based on the fact this was a brand new window and had been cleaned in line with their aftercare. They also apparently supply a 10 year warranty on the colour lasting on their product.

After trying to just refer us to their manufacturer, despite our contract being with them, they’ve refused to provide any solutions to fixing the faulty product. They’ve sent nobody to inspect the product itself but deem it to not be covered by the warranty so are wiping their hands of the issue. This is accompanied by it taking weeks to actually get responses from them.

Steer well clear - we wish we’d seen the other reviews.

"Would recommend but had ups and downs"

I really wanted to be able to give a 5 star review because I have been impressed with both the quality of the product and the people.

However I was sent one door that was too big and after everyone assuming it was fitting issues and spending over a week attempting to fit the doors (at my expense), we were heard and a new door sent. We got it a few weeks later and fitted it within 2 hours. Great but frustrating. We also had the glass in and out so many times it got scratched…I think this was avoidable.

Everyone I spoke to was helpful and I love the doors, they feel great…any advice on removing small scratches would be appreciated.

"Sal in the office was very helpful in…"

Sal in the office was very helpful in processing my order. He then called me few weeks later to arrange delivery, was nice to deal with one person from the office. Builders fitted it. Looks good. Thumbs up from me.

"Love how simple and easy to use the…"

Love how simple and easy to use the website is. Before placing my order, I was searching everywhere online and was so confused in what to go for but after seeing Glass Openings website I had a much better understanding and went ahead with my single door along with 2 windows and love how they came out