Glassopenings

Home & Garden
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102 reviews
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Customer Reviews about

Glassopenings

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Emily Ehan

5.00/5.00

"Love the doors"

Love the doors, transformed the whole room, specially with the black Matt finish. Thanks

28/08/2023

Adam's mum

5.00/5.00

"Aluminium French doors"

I ordered aluminium French doors and sidelines, as well as another glass door from the company. I found Glass Openings online. As they were not too far, I visited their workshop and spoke to their customer service representative. I did this just to see the quality of their work. I was quite impressed by the products I saw.
I was also able to take a small section of the profile for the builders to work with.
The company was helpful when I put the order through and kept me updated while we were waiting. The doors were delivered safely and well wrapped, right on time. The doors are of a very good quality and look beautiful. Our builders were very impressed both with the quality and with the reasonable price we paid for them.

28/02/2023

Antony Mcdonagh

5.00/5.00

"Top quality"

Great service from these guys, highly recommend

04/02/2023

Nazia Islam

5.00/5.00

"Amazing service. Great doors"

It was a pleasure buying from Glass Openings, from designing the door I wanted to the delivery and the final the product. Everything was just how I wanted it. Would definitely recommend this company. Great service.

07/12/2022

Nahid Mahmud

5.00/5.00

"Premium Service & Quality"

Ordered bifold doors and aluminium windows for my house from glass openings. My local suppliers were coming in thousands more. I was worried when placing the order as saw some negative reviews online. But I must say I am glad I ordered from glass openings as not only did I get my items before due date but also saved thousands. The quality was excellent and if I have another project in the future will use again.
I am beyond grateful to the team for the extremely good service and aftercare. Thank you

24/11/2022

Tim, Brighton

5.00/5.00

"Aluminium french doors!"

Ordered aluminium glass doors which are lovely. Good quality and solid product for outdoor garden office project. We changed some details of our order a bit which was fine and after-service questions were answered promptly and helpfully.

18/11/2022

Sammy D

1.00/5.00

"Swipe Left"

Do not use this company if you want to receive your correct order on time. 5 week delivery time, delivered in 12 weeks all totally wrong. Magnetic blinds with pull cords, frames for right hand side sent left hand side. Awful customer service.

15/10/2022

Jean Conway

5.00/5.00

"two door bifold"

We ordered a two door bifold and from start to finish was excellent. Product was delivered on time, fitted with no problems and looks great.
Communication was excellent by phone and emails so we could check to see all requirements were met.
Many thanks

16/09/2022

Dan

5.00/5.00

"Bespoke bifolds"

I ordered bespoke bifold doors and was very pleased with the quality of the doors I received. There was an issue with one of the doors and the after sales team took care of the problem and rectified it by sending a replacement door. The service engineer Amit who came to deliver the doors and fit the replacement door was very professional, polite and tidy with his work. I was very pleased with how the after care issue was sorted and fixed by Amit. I would highly recommend this company and their service. Many thanks!

05/07/2022

Kristina

1.00/5.00

"Very traumatic experience with this online retailer"

I have ordered 6 windows from Glass Openings that were delayed several times due to production issues. When the windows did finally arrive, 2 were not on delivery, 2 were not according to specifications (not fire escape as ordered) and the other two appeared fine at first glance. When fitters arrived, they double checked the widow sizes and started fitting the 2 windows that appeared ok only to realise that the glass units are at least 10mm too large to fit the frames. The old window could not be reinstated so I ended up with a floor length boarded up whole downstairs and a £600 fitters bill. The second window that appeared fine had the opposite issue; glass unit was too small resulting in a gap between the glass and frame. Never have I even thought an error of this magnitude is possible! The frames themselves are of an appalling quality too, neither of the corners align, large gaps etc. The company was very apologetic over the phone the day I reported these issues and greed to cancel the windows not yet delivered, collect what’s delivered and issue a refund, however, never saw a refund or had response to my emails and they have stopped taking my calls ever since. The whole experience left me so traumatised I don’t think I will ever order online again.

Update: refund was later issued.

02/07/2022
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