Glassopenings

Home & Garden
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102 reviews
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Customer Reviews about

Glassopenings

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Ryan Charlton

5.00/5.00

"Top Quality"

Top Quality! Highly recommend your company! Ordered a set of bifolds along with french doors and the finish on them is brilliant.

20/01/2024

Oliver Holland

5.00/5.00

"Couldn't be happier with our Bifolds."

Couldn't be happier with our Bifolds.

19/01/2024

Isaac Butcher

5.00/5.00

"We’ve installed our bifolds last week"

We’ve installed our bifolds last week, and I must admit I’m very impressed! Very slim Really happy with purchase.

18/01/2024

Ruth Jones

1.00/5.00

"Received a broken window"

Received a broken window, when I complained I was told it was broken being put on the delivery lorry the night before. They still went ahead and delivered the broken window!! They said they tried to ring me the night before delivery but I didn't pick up so they went ahead with delivery of the broken window! I saw the missed call and rang back early the next day, was told they didn't know why I was rang ! Broken window was delivered whilst I was off site. The men I arranged to be on site for the delivery were told it was ok it was broken they all know and are aware. Glass Openings knew they were delivering a broken window, I didn't!! Still waiting for a solution and a replacement unit!

13/12/2023

Tony Coward

5.00/5.00

"Bifold door sets DA15"

When purchasing products from the internet and not having the opportunity to look at the quality of the product, it’s easy to be sceptical about something that appears to be too cheap to be any good, I ordered a set of bifold doors for a garden office build so took the chance and I can honestly say the quality and manufacturing of these doors are spot on the ironmongery, handle set, door guide kit are excellent and work effortlessly and by no means feel cheap they are definitely built to last,
All that added to the excellent customer service and after care supporting me with some installation advice was spot on
Wouldn’t hesitate to recommend specify or install again and all at a very competitive price
Well done to the whole team
Thank you

17/11/2023

Gabi S

1.00/5.00

"Worst service"

On the 5th of June, 2023, I've ordered a bifold door. Glassopenings said that the door frame and the glass will be delivered at the same time. After three weeks, the door frame was delivered but no the glazing. Two weeks later, they delivered the glazing, but the driver damaged one of my units. I had to wait another two weeks  to have it replaced. All this time, I had a hole in my wall, waiting for the glazing. I also struggled installing the glazing (beads and gasket), and I called the customer service. They said that I had to insist because everything should work fine. After 5 hours of struggling, emails and calls, they said " Sorry for the inconvenience but we sent you the wrong beading".!!!. I had to wait another week for the new beading and they sent me the wrong ones. AGAIN!! And, again, wait for the right pieces another two weeks. When the beading finally arrived, I needed  to cut everything at the right dimensions because it was wrongly cut!  This order was a mess (delays and unprofessionalism), and I had my living room open for nearly two months.
And now, after three months, the door still have malfunctions, but nobody replies to my repeated emails.

12/09/2023

Harvey Stephens

5.00/5.00

"I was scared to order because of the…"

I was scared to order because of the reviews but love my sliding door! Didn't get a Price lower for sliders so took the risk- was a pain with the install because there was no paper manual but they helped over the phone and sent some demo videos.

07/09/2023

Maria Garcia

5.00/5.00

"Love the website and the online…"

Love the website and the online configurator. Needed a quote for 5 windows and its was so easy to configure on the site and get my price instantly and order direct from site.

06/09/2023

David Mikel

5.00/5.00

"So glad I received a call back after…"

So glad I received a call back after placing my order online. I wasn't quite sure if I had got my doors selected to open the correct way and I was wrong but thankfully customer services were able have it changed for me to correct opening.

04/09/2023

Aisha Ahmed

5.00/5.00

"I had no idea how to spec my bifold but…"

I had no idea how to spec my bifold but the young lady I spoke to helped me through every step of the way and mede it feel so easy for me to order. Went with bespoke 3 panel bifold for our kitchen and brightened up our whole kitchen.

02/09/2023
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