"Excellent service"

Excellent service - responded very quickly and organised the re-booked flights the we required

"Le référent est parfait"

Le référent est parfait. Par contre avant l’expérience drop a été horrible

"They resolved the issue quickly and…"

They resolved the issue quickly and efficiently!

"My issue was resolved and money…"

My issue was resolved and money refunded.

"Good job"

Goog job fit me

"Very good "

Very good , very quickly!

"Fast response from the agent"

The refund process was very fast, taking about a week. The agent was also very responsive and patient in accommodating all my requests.

"Easy reimbursement process after missed connection"

We missed a connection due to a flight delay. easyJet personnel at the connecting airport helped us book a ticket on the next flight to our final destination. Submitting the claim to Dohop for reimbursement of the flight change fee was quick and painless.

"L'agent qui a traité mon dossier a été…"

L'agent qui a traité mon dossier a été très efficace : prompt à répondre à ma demande, il m'a trouvé une solution de secours bien meilleure que celle qui était initialement prévue !

"DO NOT USE DOHOP"

I needed to cancel a flight I booked through dohop less than an hour after I booked it. They said there was absolutely nothing they could do and no refund for any part of it was offered. Just know beforehand it is always better to book through the airline.