Backpacker Deals by Travello
James
"Amazing customer service!"
Chloe gave me exceptional customer service and answered my question with speed! Very satisfied with my time spent on chat
Alvina Jensine Yeo
"Duncan was patient with my inquiries…"
Duncan was patient with my inquiries and made the booking process smooth. The prices on the website are competitive. Great service!
Ciara Nolan
"Katie was very helpful when I was…"
Katie was very helpful when I was booking my group skydive! She helped me with a discount for a group of 4 and it was a very smooth process to book.
caitlin ayoub
"Katie was very sweet and helpful when…"
Katie was very sweet and helpful when looking to book a deal. Answered all questions quickly and was genuinely interested in my plans. Great customer service interaction!!!!! :))))))
Lilian Mosa
"Best customer service "
I booked a single bed in a boat cruise and unfortunately the bed was not available anymore. But my girlfriend was on this boat and I really want to go with her. We didn’t book at the same time. BUTTT Kerri-ann who was in charge of the customer service did everything to get me on this boat and offer me the best customer service possible. I can have a double bed with my girlfriend even we booked with 2 different companies.
I really appreciate it !! Thanksss again Kerri-ann
Debbie Trelawny
"Dave was so patient with my query and…"
Dave was so patient with my query and communicated very clearly and carefully to make sure we were on the same page. He went the extra mile to
offer me support from beginning to end of the process.
I am delighted in how my trip turned out!
Lauren
"Had a stressful evening trying book the…"
Had a stressful evening trying book the east coast! If it wasn’t for Chloe and Katie helping out with many questions on the late shift, I wouldn’t be ready for my trip!!
Harry
"Booked 2 activities with this company…"
Booked 2 activities with this company so far. Would certainly recommend them! (Best prices too)! Big shout out to Jessye who contacted me direct offering her expertise and to answer any questions I may have in the near future! Thank you
Maggie Barry
"Use the “chat” feature if you have any issues"
I was unable to book the time I wanted for my TSS Earnslaw cruise in Queenstown next month on the web site. I entered an online chat with Chloe who was efficient and helpful in helping me make my reservation.
Amelie
"Really quick communication with Jessye…"
Really quick communication with Jessye and easy booking :)
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