"Very approachable and helpful"

Very approachable and helpful. Found on Facebook easy to understand. Obviously have not been to court yet so waiting on end results and how it is processed etc. Up to now 10 out of ten

"Very helpful and respectful staff"

Very helpful and respectful staff. A++

"They always keep me up to date on the…"

They always keep me up to date on the claim as soon as anything changes, and no issues so far so couldn't ask for more.

"Highly recommended and trustworthy…"

Highly recommended and trustworthy company.
From the start everyone are so transparent and honest throughout the process. All staff show excellent professional and friendly interpersonal skills which gave me confidence. Very impressed that any personal information sent can only be accessed via password. Always answered any queries and kept me up to date through email or telephone.
Overall a very professionally run business with employees who care about their customers. I'd definitely recommend and already have.

"Personable And Professional"

My case has been run exceptionally well from the start. Covid appears to have had no impact on Pure from the outside looking in, all my responses have been timely, I’ve got portal access to see my emails, my claims handler Devon Crowley has been brilliant and it’s all really well documented for me to track. Could not recommend enough. Very effective, professional and personable service.

"Had a great experience from start to…"

Had a great experience from start to finish, found on Facebook had an immediate call back and have had constant updates and not had to chase once!

Georgia has been handling my case and is an absolute star she’s literally made it so easy for me!

"Absolutely outstanding communication…"

Absolutely outstanding communication right from the start. Much better than previous experience with other similar issues. Would not hesitate to use Pure again.

"After almost one year I am still…"

After almost one year I am still waiting for some resolution about my case.

"Excellent communication"

Excellent communication, very friendly and helpful staff. Quality service sending me reminders (assuring I’m not forgotten) and follow up calls. Thanks you to all the team for keeping me updated

"Devon Crowley is da bomb"

Devon Crowley is da bomb! Always cheerful, knowledgeable and gives excellent customer service.
I have literally left them to do all the hard work n I’m just sitting back, waiting for it all to over. Easy as that.