"Eveyone is so nice and helpful helping…"

Eveyone is so nice and helpful helping with my data breach claim. Can't really fault them but the process is incredibly long, but that's not their fault.

I love the fact you can just text them on WhatsApp.

"Excellent company keeps you upto date…"

Excellent company keeps you upto date with your claim I would definitely recommend

"Very helpful team"

Very helpful team

They have helped me raise this claim as I'd have no clue what to do.and were to start

"POOR SERVICE AND COMMUNICATION"

POOR SERVICE AND COMMUNICATION. My case was assigned to Pure Legal back in 2019. February 2020 I was told it would be assigned a 'fee earner in about a year. So a year on in February 2021, I called again and a nice man said he'd seen there had been a delay and that from now on, I could deal directly with him rather than going through customer service. After chatting he said that after the call he'd email his contact details. Can you guess what happened? Correct! He didn't call or email. So last week, I chased again. The first person said they couldn't locate my account. I hung up and called a different number and got through (Googling pure Legal throws up lots of results). They found my account and said a 'fee earner' would contact me. I'm still waiting. I wonder how long it is until I get an actual update from this elusive 'fee earner'?

"I’d give no stars if I could"

I’d give no stars if I could, absolute SCAM.was cold called by them as I had overpaid mortgage interest. Was told they had the documents and to sign an insurance form for which I reluctantly signed, after numerous phone calls, was told it was with their legal team.one year later , absolutely no contact from them.How did they get the original information without my authority?please also see google reviews, all the same, terrible. They take the insurance money and do nothing. DO NOT BELIEVE THEM

"great company! Received my compensation."

I have recently claimed data breach and have received my compensation. Matthew from pure legal has been amazing! He has made sure I understood everything and contacted me through every step of the claim. I would highly recommend this company and Matthew himself. I have also spoke to other members of pure legal and everyone is very kind and helpful!

"No contact since Dec 2020 for Easyjet data breach"

Following a Easyjet data breach, I contacted Pure to start a claim. My contact details had been accessed and after a previous situation, I knew how vulnerable it made me feel and wanted to ensure my information was safe and it seemed the route of a claim was a good idea. I am now nearly a year on and have not had any update from Pure since December 2020. I signed a contract 2 months prior to their contact stopping and I do now feel as though they have given up with keeping me in the loop. I cant get hold of them at all.
At this point, I feel they have taken my money and just not bothered to update me.
The last I heard was via a text message and that they would update me soon. Almost 4 months on and still nothing yet.

"£2000 thank you"

I have opened a claim with pure legal about 1 year ago for data breach. Like everyone else i have done it trough the facebook messenger. My case manager Stuart who was really professional and kept me updated at every stage of the case have managed to settle the case and got me a £2000 compensation. To reassure everyone else, yes you will need to take a loan to fund your case but as theres an insurance on it, even if you loose the case you won’t have to pay anything at all, however pure-legal will never tell you to go forward if theres not a good chance of winning the case. Remember things take time but i pays out at the end. Thanks Pure Legal, I have now a £2k pot fund for when pubs re-open lol.

"I was well informed during the process"

I was well informed during the process. Mr Allan and Michelle were particularly helpful. I would have liked to have secured more funds from the commission claim but none the less it was a small victory.

Best Wishes

David Lynch

"Dealt with jessica and Alice throughout…"

Dealt with jessica and Alice throughout my father's housing disrepair claim very easy to process and very professional service throughout with constant updates every step of the way

Many thanks