"Terrible company"

Terrible company, get you to sign a novitas which I did almost 2years ago now, I'm sick of emailing and getting no reply, they've changed offices in York apparently, figures quoted on paper are huge, claiming to be able to get thousands back for me, if they are solicitors they need barring from practicing, even the company called secret commissions who put me onto pure legal are now investigating their unscrupulous methods.

"Real company or spam?"

I’m not sure about this company. They contacted me many time to give them a feedback without resolve my case, now they have change the website with www. purebusinessgroup. co.uk for me something is wrong with them. Anyway after 1 year my case still unresolved

"Very poor service"

Very poor service, no body now nothing when I call regarding my case. There is no updates sent, every time I have to call for information and never come...

"Called me to address my issues"

Update -

Upon posting this review someone from the company called me and was very helpful addressing my issues.

I was very positively surprised and I am
Therefore amending my original review.



I emailed asking for an update re my EasyJet claim -they have failed to keep my updated as to what actions of any they have taken. No response.

I called and spoke to someone who said that I should receive something shortly.
Nothing received.

Really poor service and if I don’t hear anything on my claim to suggest that they are actually progressing it I will file a complaint with the SRA.

"Can't be trusted!"

Everything starts off great, they take your case details and inform you that you have grounds for successful case. After a month or so you will receive an email from Sandfield Capital informing you that your loan application was successful. I had no idea who Sandfield Capital were and called to enquire who had applied for a loan on my behalf.

The first suspicion was when I called the company and they answered with a simple 'hello', like I had just called someone's house. They wouldn't give any information without me having to give all of my personal information first (which I declined as it seemed to suspicious).

I then called Pure Legal Limited to explain the situation and they advised that they needed to take out a loan shold the case go to court. The loan was one that Pure Legal would be taking out and they were simply emailing me to 'inform' me that's what they were doing and to rest assured that none of my personal information would be on the loan.

However, I have just received a an agreement for this loan which included my personal details and was for me to personally sign (and NOT Pure Legal) which I have declined to do.

"CUSTOMER SERVICE"

I have been telephoning for 10 months but nobody answers until now. I am waiting for them to deal with a miscalculated mortgage and was I formed that no funding has been applied for and no solicitor has been appointed and it can take 24 months this for funding will be available. I will be dead before this is resolved. However after phone call I received an email from the person I spoke with which explained the situation and I am happy to continue with Pure Legal now.

"Good group to have on your side"

Good group to have on your side. Very helpful and explained well if you have any questions. I did have to do alot of chasing at first but with covid pandemic understandable why it might of been delayed but apart from that got a really good result at the end of the case so very happy with the firm.

"Excellent service. happy with the outcome of my case…"

Very happy with the outcome of my case which was successful Easy to deal with and kept me up to date at all times

"Excellent service"

Excellent service

"Great legal advice knowledgeable and…"

Great legal advice knowledgeable and professional, keeping me up to date and taking the stress out of dealing with something that is complicated