"Very helpful and experienced in what…"

Very helpful and experienced in what they do

"Amazing company!!!"

Amazing company I brought a case to them against my landlord for a days breach the complaint process was simple submitted via website and then the called quickly by a member of staff who was reassuring and extremely helpful. No legal jargon all explained in a simple form.
Submitting evidence was simple by using e-mail and WhatsApp.
E-mails all conducted via a secure service and was always kept well up to date of what was going on with the case.
Extremely pleased with the outcome and the award of compensation received settled outside of court no fees or deductions made.
Hopefully won’t have the need to use again but if I ever did I would definitely be straight back to Purelegal without a doubt.
Keep up the amazing work!!

"Highly Recommended"

I submitted my initial claim via Facebook, and was quickly contacted by one of the Pure Legal Team. They were helpful in discussing my claim and circumstances and were able to assist me with my case. I was kept updated in a straightforward and easy to understand manner, primarily through their secure messaging service, but also with phone calls. Communication was good, and completing any paperwork was a simple process. They were able to settle my claim for me which I am very happy about.

"Excellent service and kept updated…"

Excellent service and kept updated throughout

"Christina Burke"

Christina Burke
Case Handler

Well where do I start.... this lady is an absolute credit to your company. Thankyou to her for calming my nerves, shes explained everything clearly and professionally. As the saying goes give credit where its due and she defiantly deserves it.

"Overall I am happy that the matter is…"

Overall I am happy that the matter is now concluded. Claire my final claim support officer worked openly with me. However it has been a frustrating process with a number of changes from Pure Legal which has not helped the process.

It would help if 1
person was allocated from start to finish.

"Great experience"

Great experience, friendly legal team and the settlement figure I received was amazing!

"A PROFESSIONAL AND KNOWLEDGEABLE ORGANISATION"

I received excellent service both via email and over the phone in relation to my data breach claim. The initial enquiry I made was dealt with promptly and efficiently and the process of submitting early documentary evidence on line was simple. Once I had been accepted as a client matters moved quickly and smoothly and I was given regular reports both written and verbal as to the progress of my claim. Phone calls and emails from me were responded to promptly.
Mention should be made of Chris McNamara who was my initial point of contact and he was both courteous and helpful and ensured I submitted all the required documents. Latterly my case was assigned to Ian McCreath who dealt with everything professionally and quickly. He offered much help and well considered knowledgeable legal advice in a personable manner and my case was concluded without the necessity of a court case and within the time frame suggested by Pure Legal at the outset. Ian was very easy to talk matters through with over the phone and his advice was invaluable. I am more than happy with the settlement secured for me. I was very impressed with everyone I spoke with at Pure Legal and have no hesitation in recommending them should anyone need legal support for a potential data breach claim.

"Sarah was prompt in all her actions"

Sarah was prompt in all her actions

"Excess Time"

The major problem is the time being taken. Having delt with the defendants this is not to surprising. I would like ypou to be4 more pushy though.