"How long does a withdrawal take ?"

How long does a withdrawal take ?

"Good casino and good suport"

Good casino and good suport. Fast withdrawal all the time.

"Still unresolved"

I have posted on here on 21st December regarding my withdrawal on 13th December and its still not sorted. I am absolutely furious having spent many hours on to chat services to m fortune and to bank as m fortune is still trying to say they have paid me I've sent in all necessary documents and statements to prove that I've not been sent this money. And bank can verify this. I want answers I want to know where or who has my 75 pound winnings from beginning of December.i certainly have not received it so someone is sending it there own personal account I sent email this morning saying I want there fraud team to investigate but have had no reply! Otherwise I would like information of the correct name of the ombudsman please. Someone sort this out...

"DO NOT USE!!"

DO NOT USE!!! Exactly the same as previous reviews i deposited using my phone bill and received an unwanted bonus with ridiculous wagering requirements which i obviously didnt want spoke to chat who apparently couldnt drop this bonus so I withdrew, this is when I was told I needed to supply my phone bill and bank statement which I had to wait a month for and then supplied clearly proving its my phone, but now because theres a payment on my next bill, I now have to wait another month for my next bill. ABSOLUTE JOKE OF A SITE!!. Will do anything to avoid payment and thats without even getting in to games etc. AVOID LIKE THE PLAGUE!!

"Update on my first review of this scam…"

Update on my first review of this scam company.
I received a txt advising that my winnings are being processed and should receive but my doubts regarding this being true when I them recieved an email saying that the bank details were incorrect and i may not receive the money. which is a blatant lie as i also sent over a bank statement. Just another way of this scam site witholding winnings. This site should be closed down as it does everything in its power to avoid paying winnings. Cannot stress enough that people should avoid this site. Do not pay attention to the fake 5 star review's as it is their own staff reviews. Should be illegal to do what this site does.

"Avoid at all costs"

Avoid at all costs! Played on this platform for a good few months made deposits and made withdraws was asked for ID and it's was all great after I sent my REAL ID but a few months after using I made a withdrawal of £720 I was then asked to send more ID so I was fine doing so! The next day I was asked for even more information so again I did what was asked no problem! The next day again I was asked for a Video ID and a picture of me holding my ID so of course I did this! The day after this I find out my account is banned and was told that I provided them with fake documents and didn't belong to me but of course this is 100% false so spoke to a management team that deals with complaints and they closed my account due to altered documents! LMAO please avoid using this APP I have real ID documents and have done what was asked! They simply try and avoid paying out winnings but are happy to take your cash from your card instantly no problems at all!

"Scammers"

Scammers. Avoid.

"Whatever you do I would not recommend this site"

Whatever you do I would completely avoid this awful site. I opened an account, made several deposits and then requested a withdrawal for £35. Later that day I requested to close my account as wanted to take a break.

That was 6 weeks ago and around 20 or so emails later, ID and relevant documents submitted and have still not received my £35. They are very unhelpful and I am still in the process of trying to retrieve what they owe me.

Avoid at all costs

"Avoid at all cost."

Avoid at all cost.

You could be playing, get withdrawals, everything is OK.
Than bang
All of a sudden they request identification.

Bear in mind I've already supplied this information when opening my account.
That's how I've been playing and withdrawing.

Today they decided they want bills that are produced on the very same day as the information requested. So today is the 15th, they want a bill produced on the 15th
How??!?
It's not even worth it.
Coral, Ladbroke and William Hill pay within the hour and will request documentation upon opening the account.
These people are frauds
But luck I got time on my hands, currently waiting on a complaint response.
I no longer even want to deal with these robbers.
I'll just escalate to financial ombudsman and gambling commission because I have proof of payouts as recently as 1 month ago so doesn't justify the information request.

One thing is for sure.
It could be £5 I will not let them get away with it.
If i didn't have £5 I wouldn't be able to play so why should I allow them to get away with my £5.

"Legal crooks / scammers"

Started out well with these but definitely something dodgy going on with these ! So I use too play the joker slots games a lot ! Clearly states any three in view ( free spins symbol ) activated free spins rolled this in numerous times in a row and did not activate feature complained via chat they said too send in proff off this so I did never got a responce so called up said too them over the phone I want too close my account and again told them why and what had happened and I wasn’t getting fair game play and the agents responce was I’m sorry it may seem that way ! 🤨 cowboys legal crooks stay clear play brand ones like virgin / Ladbrokes etc at least when they say what starts a feature on a particular game ( actually works ) be warned ! Intriguing too see all the reply’s back from m-fortune on here quote please get in touch with us we would love too help you further ! All lies if you where a professional outfit that values “customer care “ my comment along with other peoples wouldn’t be here in the first place “ and neither would yours ! As already stated I’ve sent in proof and the snap shot off the images and the game I was on at the time this wasn’t a one either and happend multiple times ! I’ve read in other comments a lady is going too report her experience with the gambling commission ! I know the house always wins in gambling but like I say certainly from my experience your not playing straight dice so too speake