Interparcel Australia

B2B Providers and Partners
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680 reviews
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Customer Reviews about

Interparcel Australia

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Richard Locke

5.00/5.00

"Solid Service"

Solid Service - Thank You

09/12/2019

Paul Tardivel

5.00/5.00

"Service was first rate"

Service was first rate and would use again.

09/12/2019

Kirsten Taylor

5.00/5.00

"Very competitively priced"

Very competitively priced, fast, reliable service. Highly recommended.

09/12/2019

Daniella Bancroft

3.00/5.00

"Used the same day order, received it next day instead"

Used the same day order, but received it the next day instead. Data tracking form was also kinda iffy. Upside is that the price was okay, and it's easy to use.

25/11/2019

eyesaBOve Sunglasses

1.00/5.00

"Just started using"

Just started using, prices good, importing good, but Aus wide hit and miss. Booked in a collection, courier please arrive before 9:00am, missed him by 10 secs. I know in contract it says arrive anytime, but this is a home business and as he arrived 10:30am the previous day, I thought he would arrive after 9:00am, obviously not. Rang customer service who don't care and blamed it all on me, just repeating that they can arrive anytime, it's in contract etc, no compassion or consideration.
Especially when the day before I booked in 20 shipments. From a business point of view, you think they would be a bit nicer as a new account etc.
Anyway, they said they would rebook for the next day, so I waited all day and then rang them at 12:00pm or so just to make sure and they said yes he will be there.
Rang again at 4:30pm, but because I live in Brisbane they were closed. You guessed it, courier didn't pick up and now still waiting over weekend for hopefully he will arrive tomorrow.
Maybe I should try Sendle, anyone use them ?

10/11/2019

David Owen

1.00/5.00

"Parcel ordered on 30/10/19"

Parcel ordered on 30/9/19. with 3-7 days delivery. Now 9/10/19, no sign of parcel.

Failed to make tracking data form,claimed I had wrong email or order number.

Not happy, poor service.

09/10/2019

Felix Hunter

5.00/5.00

"Great price"

Great price. Also great service. Already twice have I given the wrong address or time. It's fixed at no extra cost. I wouldn't consider any other service

03/10/2019

Janis

5.00/5.00

"quick good so far"

quick good so far

02/10/2019

Bee

4.00/5.00

"Interparcel Trustworthy"

Courier polite. Item reached addressee within time indicated by Interparcel.

02/10/2019

Kathleen Keffyn

5.00/5.00

"Love this service!"

Easy to book online. Timely pick up and no issues in transit!

02/10/2019
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