"Good price but terrible delivery price…"

Good price but terrible delivery price and long delay for delivery

"Carpet arrived within a week"

Carpet arrived within a week, lovely quality carpet, really pleased, will definitely be ordering again,

"Great choice of styles and very quick delivery "

Great choice of styles and a cool feature that lets u visualise in your own room
I bought lino for my summer house and it arrived quickly delivered by very friendly delivery men and they put it into my house for me as it was bulky
Very happy 😃

"Very good quality for a very fare price…"

Very good quality for a very fare price on time and politite delivery service 👍 👏 👌 😀

"Good quality carpet at reasonable…"

Good quality carpet at reasonable price. Free samples

"I was so happy with my new floor…"

I was so happy with my new floor covering , it’s exactly what I wanted and the quality was 1st class .it has totally transformed the look of my motor home .I’m so happy .

"Ordered 2 lots oak Lino for delivery…"

Ordered 2 lots oak Lino for delivery after 2 weeks nothing turned up and no correspondence from you I then called up to be told it hadn’t left the warehouse as no stock I was so angry and then had to wait for a refund 😡

"Seems they have no idea what they’re doing"

Didn’t cancel a delivery on a confirmed cancelled order - left me £30 out of pocket due to their mistake. So far, no mention of reimbursement or gesture of goodwill

Now they’ve somehow ordered 3x free carpet samples to my address without me actually ordering them.

"Wrong colour received."

Item ordered was received in a timely manner. Unfortunately the wrong colour was sent. Didn't want to waste any time and installed it anyway. Sent an email to their customer service and they responded with a somewhat insincere apology and directed to their terms and conditions saying there is nothing they can do once cut and installed. A small gesture of goodwill would have been nice, a voucher, money off next order, anything would've been better than fobbing me off with the T&Cs. Wasnt going to leave a negative review originally but the customer service response just rubbed me the wrong way. Can't recommend.

"Got the wrong carpet samples"

Got the wrong carpet samples. Doesn’t inspire confidence to purchase a big order