"Terrible"

Terrible customer service, bad delivery, damaged item received. Pay more for better quality

"Delayed sample order"

I asked for some samples, it’s taken over 2 weeks and they still haven’t arrived. Staff were good at sending out a new set. However, not the best first impression of a company you may considering purchasing an order with.

"Great service lovely flooring thank you"

Great service lovely flooring thank you

"They were so professional and helpful"

They were so professional and helpful. We were so impressed! Thank you!

"I went to the Falkirk store but was…"

I went to the Falkirk store but was unable to purchase the vinyl I wanted as the code wasn’t in the system. I was however able to purchase online but this cost me an extra £30 in delivery costs. This was disappointing but I had no option. Other than that the staff in store were friendly and helpful and my online order was processed and delivered in an acceptable and timely manner

"Absolutely terrible customer service"

Absolutely terrible service
Do not rate this company
Delivery service rubbish as well
Lino came with all creases in it and also rat droppings in roll

"Good price"

Good price, good delivery and the two gents rung an hour before they turned up, fantastic service thank you will definitely use again

"Awful service from the carpetwarehouse…"

Awful service from the carpetwarehouse Wisbech. On the 1st day the carpet had been cut the wrong size so i was told it couldnt be laided that day. Total waste of a day. I was told that the boss Darren would ring and sort thing out. No phone call that day and no call the next morning. I rang them in the end to be told I couldn't have my carpet I would have to have a new day and time to fit it. So I had to get very upset to get the carpet layed that day as I have family coming to stay at the wkend. All I had on my stairs was the underlay and carpet grippers which my daughter cut her foot on. The carpet eventually got layed only to fine that the lads laying it had totally destroyed all the new paintwork on my stairs banister. Then refused to take responsibility for it. They where very rude. Eventually I got to speak to the boss and told him I wanted compensation. He was very rude but did eventually refund me part of the money for the carpet. He also told his workers to f...k me off. Will never use this company again. Bunch of cowboys. So unprofessional it's unbelievable. Beware!!!!!

"Great Carpet"

Cheapest good carpet I could find and easy to pay

"Amazing carpet and vinyl"

Amazing carpet and vinyl. Would definitely recommend