"Worst Experience with cheaptickets.sg"

Worst customer care, Worst rescheduling experience, rude chat support.. I mean this the worst experience you can ever have dealing with a travel aggregator.

"Hi the booking was cheap and d process…"

Hi the booking was cheap and d process is very fast and the customer care reply was well satisfied ,I think is the best one to book airticket cheap

"Fussfree booking "

This is the first time I'm using their service an the whole booking process went smoothly. Hopefully, all the subsequent processes like web check-in and luggage drop also turns out smoothly.

"Easy to book 👍"

Easy to book 👍

"Waiting long time for tickets pdf copy "

I would appreciate it if you could recommend a more affordable alternative website; the current one is not responding correctly, and I have had to wait over a week.

"Really cheap comparing to other top…"

Really cheap comparing to other top websites on the market. Hesitated to book through this website as not sure if I can trust but then it's a bonus saved few hundred pounds by booking the flight ticket through these guys.I highly recommend this website to friends and family.

"The booking was smooth"

The booking was smooth

" Avoid CheapTickets – Delayed Ticket Change & Refused Refund!"

I had a terrible experience with CheapTickets and want to warn others. I paid for a ticket change on January 12, 2025, at 1:22 AM (SG time), expecting my updated e-ticket to be processed quickly. However, CheapTickets only issued the revised ticket on January 13, 2025, at 8:00 PM—too late for me to use it.

When I arrived at the airport, the airline staff confirmed that CheapTickets had not updated my ticket. Because of this, I had no choice but to board my original flight, and all my connecting tickets were reissued when I was at Las Vegas airport. Since I never used the new ticket they issued, I immediately contacted CheapTickets at 10:47 AM on January 12, 2025, explaining the situation and requesting a refund.

Despite this clear mistake being on their end, CheapTickets refused to refund me, even though I provided all the proof:
✅ Payment confirmation
✅ Delayed ticket issuance (almost 2 days late!)
✅ Original ticket used instead of the new one
✅ Proof that the airline staff confirmed no update was made to my booking

Their customer service was completely unhelpful, repeating the same excuse that they "can't process refunds," even though this was their fault. I wasted my money due to their slow processing and lack of responsibility.

⚠️ If you need to change your ticket, DO NOT trust CheapTickets! Their system is unreliable, and they do not take responsibility for their own mistakes. I will never use them again.

"Booking was fast and easy"

Booking was fast and easy

"They charge arms and legs to cancel or…"

They charge arms and legs to cancel or change. cheaper and more benefit to book directly to the airline