"Can’t fault this company …"

I moved to Connect Fibre earlier this year after my previous supplier doubled the cost of my package.
The installation process was brilliant, I had a future install booked and got a call saying do you want the installation next week!
The engineer was great, very neat and cleaned up, wouldn’t have known he had been in the house. I called customer service to stop a phone interface shipping as the engineer left one, expected an extended wait on hold. Phone was answered in 20 seconds.
My second contact was regarding a technical issue with an error flagged by my cyber security software, again answered very quickly, a call back was needed and all resolved the same day.
Internet speed is as advertised and consistent.
Can’t fault the service and no in contract price rises.
Highly recommended.

"Moved home and had Internet installed…"

Moved home and had Internet installed and up and running in four days.
Great customer service throughout 👏 👍

"Great deal, excellent installation and professional helpful staff."

Attention to detail and good communication by installer. Very tidy work and felt reassured by his professionalism. Sale staff also dealt with my queries efficiently and had that personal caring approach. Very happy with my deal, no issues with broadband performance and would highly recommend.

"Good communication "

Good communication , on time, do what they say.

"Quite amazed how quickly my install…"

Quite amazed how quickly my install was, decided we would have Connect Fibre yesterday and was installed today by a great team Ged,Morsha. Othing was too much trouble for them.

"Great experience the lady who installed…"

Great experience the lady who installed was very efficient very tidy and a very pleasant lady

"Oace was a pleasure to deal with and…"

Oace was a pleasure to deal with and very helpful.

"Ring doorbell "

Since being connected we keep getting notifications about our ring doorbell being off line!! We’ve connected it a few times but it’s still going off line?!!!

"I’ve waited some 6 weeks after…"

I’ve waited some 6 weeks after installation before doing a review. The installation went smoothly and the service since has been excellent. I’m very impressed with how you can speak or message and get prompt answers. I would recommend

"Engineers Luke and Steve both…"

Engineers Luke and Steve both professional, courteous and helpful. Post install back up call was an excellent service. Due to the high upload speed I now attain, all my Nest cameras work continuously with dropping out as was the case with my previous supplier (BT).
Internet connection and streaming seems flawless.
Lets hope it continues.