"A first class company "

I always have a great experience whenever I have to contact CF which I might add is rarely. Everyone is kind and friendly and nothing is too much trouble. I'm enjoying the service so much I'm upgrading to the the 2gb service this month

"Good reception and good explanation"

Good reception and good explanation.
And were able to solve my problems.

Which made me happy.

"I've been with Connect Fibre for 18…"

I've been with Connect Fibre for 18 months on their 1000mb plan, and the experience has been absolutely fantastic. The service has been extremely reliable, with consistently fast speeds and no interruptions. I recently upgraded to their 2000mb package, and the process was smooth and hassle-free.
A special thank you to Megan for her excellent customer service—she was incredibly helpful with the upgrade and made everything quick and easy. The support team at Connect Fibre has always been responsive and professional, making them a standout provider.
If you're looking for fast, reliable broadband with great customer service, I highly recommend Connect Fibre!

"Fantastic and professional "

I found the young lady professional and polite, she is a credit to customer service 10/10

"Best customer support & experience"

Since first signing up for connect fibre last year I've had barely any issues, from install to daily use, but when I have had the odd niggle I've contacted support and always been spoken to with respect regardless of being more technical than the average person, but had I not been, my experience would like have been very much the same, the support I've had previously from Adam, Katy (Katie?) and most recently Sophie! Who I mistakenly thought was named Stacy. 😂

She has just gotten off the phone with me and listened to and helped me for over an hour solid with a call back in-between for gathering information about my network device (I've just upgraded to 2GB WiFi 7) and she has been absolutely an asset to connect fibre, every staff member from customer support to sales to the engineers who installed my setup have been pleasant, they also during installation wore shoe covers as to not dirty my carpets, the little things that make or pleasant and easy as possible for you as a customer.

I've been with many providers and none have ever felt so interested in your issue and speak to you like you're an individual and not an account number.

I couldn't recommend connect fibre enough to anyone, if you're in 2 minds wether to sign up I encourage you to do so especially during the periods of offers (to which there are many all year round)

"Great customer service"

Great customer service, amazing Internet speed, great price.

"New Fibre broadband…"

Signed up for new Fibre broadband service and so far the experience has been really good far far and hope the install and once the service is live it continues.

"Easy to contact "

Always able to speak to someone

"Good customer care and service."

Good customer care and service.

"Fantastic Service !"

Have Just had connect Fibre installed and so far have been a breeze to deal with. Started off that I ordered some time ago and my order did take some time because of the speed of the build in my area, but was defiantly worth the wait. The customer advisors are brilliant and explained everything to me and I had to wait for some external digging so had initially set my install date for later this year as wasn't sure how long it would take for the works to be completed. I was surprise when the team contacted me at the beginning for January to say they was coming to complete external works. I had set my date of install for April but after the external works had been completed I gave Connect Fibre a call to see if I could move this date forward. I got a call same day 10mins later to say someone was on their way to install the internal parts and get me up and running. What can I say excellent customer service and all the advisors and Technicians that I have come across through the whole process have been fantastic. Your staff are a great credit to your company and I hope to be a long term customer for many years. Well Done Connect Fibre. PS. Please make sure you give thanks to all the employees at your customer service and field service that have dealt with my install they were absolutely fantastic.