"What a wonderful and helpful team…"

What a wonderful and helpful team who quickly sort out a problem.. with such kindness and care. Thank you

"Jo loves fantastic service"

I’ve ordered from Jo loves several times. The parcels are always delivered very quickly , within a day or two of ordering. They are always beautifully packaged. When I have contacted them, they have replied the same day and go above and beyond to help. I would highly recommend a great shopping experience every time. Thank you

"Gorgeous company! "

I have ordered from Jo Loves before and the products without fail have been of a very high quality and just lovely. I had a hiccup with my new Christmas Tree diffuser set, unfortunately it probably went walkies and was never delivered. However the customer service from Elaine was super! My email was responded to promptly and a replacement was in the post that day. Fabulous company and customer service.

"I was given a small bottle of perfume"

I was given a small bottle of perfume, Mango Thai Lime, from Jo Loves and I absolutely adore the scent! But as some people said here, it doesn't last at all long...It is quite shocking..I never owned any perfume like this before.. It's a bit ridiculous that I have to spray 6-7 times a day so I can enjoy the scent.. Please please do something about it 🙏

"Tyke in London"

Great product choice. Excellent customer telephone support following a boo-boo I made when ordering. Correction made instantly by friendly professional staff.

"Excellent service from JoLoves"

Excellent service from JoLoves. I had a problem with an order on-line and after querying it an agent promptly contacted me. Not only were they very helpful but very courteous, knowledgeable and efficient. So not just great products from this company but excellent after service too!

"Prompt and first class customer service…"

Prompt and first class customer service sorting out problems with a gift card. Also love the Pomello perfume - lasts for ages after spraying.

"Perfect Christmas home fragrance "

I love the Jo Loves Christmas Trees home fragrance so much. Without a doubt it is the best on the market, the smell is beautiful and spreads throughout my house really quickly and last for such a long time. This year it has come as a large and a small diffuser so I can have them in different rooms. Brilliant customer service too. Thank you

"Jo Loves diffuser replacement "

I ordered a Jo Loves diffuser as a thank
you gift for my sister. Unfortunately when she received it, it was completely cracked in half and unusable. After just 1 phone call to the Jo Loves customer service line, the order was replaced and delivered the very next day. The customer service from Elaine was first class and re enforced my belief that Jo Loves is a professional, honest and reliable company that cares about its reputation and long standing customers. Thank you Jo Loves and particularly Elaine x

"Fantastic support "

I have to say the fantastic service I received from the helpline was excellent. I had an issue with a birthday voucher not working, I contacted customer service who solved the problem and placed my order for my free gift. This was all done in a matter of minutes. Great service thank you!