JD Furniture
K H
"Mosaic Bistro Set"
Signja, was the perfect customer service advisor. We asked if she had a bistro set in stock and she kindly looked online and came to advise us that she had it available.
Great warehouse gentlemen collected it for us and put it in our car.
5 star review for a 5 star company. All their stock in store is amazing value for money.....WE WILL BE BACK
Sameel Dean
"Excellent service very friendly and…"
Excellent service very friendly and great selection of stock at good prices.
Nick Roesen
"Missing piece sorted instantly"
Had a missing piece with the cupboard, but customer service were incredibly helpful and kind, dispatched the missing piece straight away. Top marks, would definitely buy again from them. Thank you!
Riyadh N
"What a great experience"
What a great experience, can not thank the team enough
Jake Linacre
"Absolutely shocking"
Absolutely shocking, pretty sure it's a SCAM
The other reviews must all be fake, fake likes om Facebook from all over the world. Purchased a lazy spa, won't reply to emails about delivery date. Another one for the fraud team..
DO NOT PURCHASE
Sarish
"AVOID"
AVOID! I purchased 2 x ‘heavy duty rails’ I built one as soon as I put some clothes on it, it snapped! I came back to return the second one and they said I had opened the box when I didn’t. They gave me a refund for one - customer service isn’t great at all. Avoid at all cost!!
Lou C
"Does what it says on the tin"
Delivery within timescales, product as described. Think people need to read the description of the company when ordering. Unit was 40% cheaper than buying from B&Q due to cosmetic damage (slight chip to frame, easily repaired). Will use again.
Alex T
"Brilliant service"
Brilliant service, decently priced products, reasonably fast delivery and the staff members are very customer orientated. One contact to communicate a slight issue and they solved quickly and efficiently. Yhank you Sylvija and team, we are most grateful and will definitely be recommending you guys. Regards, Ioana and Alex
Chris Allen
"All the Good Reviews are FAKE. Beware."
I've still not forgotten that I was scammed out of £100. I cannot believe your company is still being allowed to operate. Scammers.
Alison
"I ordered a table and chairs from JD"
I ordered a table and chairs from JD. At first, I was delighted as it was £30 cheaper than Argos and was free delivery. I then received an email saying I needed to pay £15 for delivery without explanation. I emailed to query this and was advised that only certain postcodes offer free delivery. At no time when I was ordering my item did the website advise of this. I still wanted to progress, so I paid the £15. The following email informed me that the courier would be in contact with me to arrange a delivery date. Then, 4 days after that, I received a confusing email saying my order was pending and a full refund was processed. I emailed to query them, and they advised me it was out of stock. I wouldn't have known this if I hadn't emailed them to query. I ordered the table almost 2 weeks ago. I wish I had paid the extra and gone to Argos. The customer service is non-existent. Avoid this company; they do not seem professional.
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