"Warning ⚠️ do not buy from this junk shop"

I purchased a tall cabinet from this company, the door of the cabinet is buckled like it's been kicked, I asked for replacement door as it's stated on the website if any flaws we'll replace, Mr Dmitry replied saying send cabinet back for refund, what a con like I must pay for shipping his junk back that should be in a skip?
Take my advice don't purchase from this site it's a con, they're selling junk that's been dumped from shops.

PS he's just emailed saying the buckled door doesn't effect it's use Hahaha what a rude stinking answer, don't pay mind to the bogus good reviews, must be his friends....

"Wanted extra postage"

Paid for items including postage which was 42 pounds then was informed the next day that they could not post until I paid another thirty pounds for my post code which I refused to pay. Blamed courier but my post code was entered at purchase and I paid what was quoted. I was refunded money for purchase but not happy.

"Shocking customer service for delivery"

Shocking customer service for delivery. The delivery company did not follow delivery instructions then JD said I had to pay £21 for a re- delivery! Or £21 to cancel the order. Avoid at all costs save your money Absolute joke

"We’ve got an amazing garden set"

We’ve got an amazing garden set. It’s been delivered exactly like it’s been agreed. Absolutely happy

"Great experience "

Great service, good quality stuff at cheap prices. Would recommend to everyone. And above all great staff. Love my bedroom and living room. furniture .Thank you

"Very good service happy with my table "

Very good service happy with my table

"Horrendous experience, avoid at all costs."

Horrendous experience. Never had such rude, passive aggressive customer service (if you can call it that) in all my life.

Received damaged items, was told "that's how we sell them, nothing is new", despite their website clearly stating "new" under the description and clausing a defects notice too, but this wasn't defected, 3 items of furniture absolutely smashed to pieces. Also, how can you sell defected/damaged items and still list as new? Hmmm. Was told "You can return them, but if damaged, we won't refund the full amount or anything". This basically means, return them, you'll lose your money and items, including the £30 per item delivery charge... dont even... I know!!!!

They blocked my number, refused to speak to me unless written in an email, where replies are once every 3-6 days if you're lucky. No one knew the correct procedure for refunds/returns. Just absolute bollacks. Even the two lads, roughly 18 in a dodgy ass van delivered the items, dropped one in front of me as neither could lift them... just couldn't write it.

Declined me a refund now even if returned, so I've had no choice but to raise it to Trading Standards to investigate whether they can do this and luckily I paid via a Mastercard, so I've managed to dispute and receive a full refund via them with all the shocking emails and call recordings.

Avoid this company... worst purchase experience in over 20 years. Can't believe how disgusting the guy spoke to me on the phone too, supposed to be the manager/owner... whatever he is, he's a joke and can't have a level conversation to save his life.

"Ordered on 27th January (now 12th Feb)…"

Ordered on 27th January (now 12th Feb) still not received or heard anything

"White folding down table"

Very quick service from purchase to delivery! Unfortunately one piece of table was missing but contacted JD Furniture by e-mail and got reply back that day, confirming will send missing part to us ASAP, which they did. Happy with look of table, albeit not used as yet due to changing furniture in conservatory

"excellent"

Delivery excellent.
Communication excellent
Greta kitchen cabinets good quality
Would definitely buy from JD furniture again.